Welcome to the EchoVideo Online Help, and thanks for letting us assist you!
First, let us try to figure out why you are here. What do you need help with?
The following is a list of tasks available for a Scheduler in EchoVideo:
- Create terms, courses, and sections for the classes being offered.
- Schedule sections for capture, so that classroom lectures can be recorded.
- Manage the terms, courses, and sections available to you in the system.
- Manage the section capture schedules.
- Alternately to using the interface to create courses and schedules, you can also use the Import Courses link to create courses and schedules via CSV import.
Schedulers essentially function as course/section administrators in EchoVideo. They have the same rights as a full administrator, but only to the Terms, Courses, Sections, and Section Schedules in the system.
This means you may see full Admin-level images in the online help, but your view is limited to the Courses page, where you can perform all the functions required for your role.
Schedulers are granted explicit access to various organizations and/or departments within the system. You may only have access to some subset of courses and sections in the system, appropriate for the department or organization to which you are assigned. Or you may have institution-level access, which means you can see all courses, sections, and section schedules in the system.
Scheduler FAQs
How to access my scheduler role if I am also a Student performing Scheduling tasks
Click on your name (or your Avatar) at the top of your EchoVideo window. There, you will see a Change link that opens a dialog box allowing you to select a different Role.
Selecting Scheduler changes your interface to show the Courses page and access to the above tasks. See Logging in Under Different Institution or Role for additional information, if necessary.
I cannot find the course or section I am supposed to edit
The search box and drop-down list filters at the top of the page search for both courses and sections. The results list only shows courses, even if your search returned section results. Click the course name to expand it and view the available sections.
If you still cannot find the course/section you need to manage, ask your administrator to make sure the course or section you have been asked to work with resides within the department or organization to which you have been given access.
I see the Courses page, but there is nothing on it
Ask your administrator to confirm that you have been granted explicit rights to one or more departments or organizations. Until you have been given access rights as a scheduler, you will not see any courses listed on the Courses page.
I created a new course, but I cannot find it on my Courses page
Did you select an Organization and/or Department for the course? If you neglect to add the new course to an organization or department to which you have been granted rights, the course will still be created, but you will not be able to see it. Ask your EchoVideo administrator for assistance.