Highlight questions require a learner to respond to a question by indicating selections in the text. The question is scored based on whether the learner selected the correct response(s) set up by the instructor. You can create new questions within an existing Test or Question Bank or directly from the Questions tab.

Creating a Highlight Question From the Question Library or Within a Question Bank

1. From a web browser, go to your region's login page:
   
   • North / South America
   • Europe / Africa / Middle East
   • Asia Pacific
2. Enter your email address and click Sign In.
   

   If you are part of multiple institutions, from the dropdown, choose your institution and click Sign In.

3. Enter your password and click Sign In.
4. From the My Library tab, select Questions or Question Banks.
   

   If you select Question Banks, open the Question Bank you want to add a question in.

5. Click the New Question button.
6. From the New Question Template window, select Highlight.
   

   This question type is not supported on mobile devices for online exams. Exams including this question type must be completed with a screen width of 1024px or larger.

7. Search for a narrative / case study using the search bar.
8. Sort narratives / case studies by Updated, Created, A to Z, and Z to A from the drop-down in the top right. The default is Updated.
9. Click the Link icon to choose the narrative / case study for the question.
   

   If linking a narrative, skip to step 11.

10. Select a tab from the case study to use for the highlight question and click Continue.
11. In the Enter Text Here box, type in your question.
    

    Use the Rich Text Editor to edit the question text.

12. Select both correct and incorrect answer text to highlight and click Add Highlight.
    

    The text you selected is highlighted. These will be the options for learners to select from within the question.

13. Check the box(es) next to the correct answer(s).
14. From the Options tab, you can
    • Change the Points value of the question.
    • Choose the Scoring Type from the dropdown.
      • All or Nothing - Learners receive full credit for a correct answer OR no credit for an incorrect answer.
      • 0 / 1 Partial - Learners earn points for correct answers AND no points for incorrect answers.
      • + / - Partial - Learners earn a point for each correct answer and lose a point when they select an incorrect answer, with a minimum of 0 points scored per column.
    • Select the tabs to display with this question.
      • Show All displays all tabs in the case study.
      • Limit Tabs allows you to select the tabs to display.
15. From the Metadata tab, you can view or edit metadata tags associated with the question.
16. From the Feedback & Rationale tab, you can enter
    • Instructor Annotations are additional notes that learners will never have access to, regardless of exam settings.
      

      Use the abbreviated Rich Text Editor to format the question text and / or add a resource.

    • Rationale refers to the reasoning or justification behind the question's answer. Understanding the rationale behind a question can help clarify its purpose and relevance.
      

      Use the abbreviated Rich Text Editor to format the question text and / or add a resource.

    • Advanced Feedback, when toggled on, allows you to enter specific Correct and Incorrect Feedback for each answer option.
    • Correct Feedback is positive reinforcement of the correct answer.
    • Incorrect Feedback can be constructive criticism or additional information that helps clarify why the learner's response is incorrect.
17. Optionally, you can click the Desktop icon to preview how the question is displayed for the learner.
18. When finished, click Save.
    

    The question is added to your Question Bank and / or Questions library so you can use it in additional tests.

Creating a Highlight Question in an Existing Test

1. From a web browser, go to your region's login page:
   
   • North / South America
   • Europe / Africa / Middle East
   • Asia Pacific
2. Enter your email address and click Sign In.
   

   If you are part of multiple institutions, from the dropdown, choose your institution and click Sign In.

3. Enter your password and click Sign In.
4. From the My Library tab, select Tests.
5. Click the three vertical dots to open the action menu on the test you want to add a question to.
6. Select Edit.
7. Click the Add Question button.
8. From the New Question Template window, select Highlight.
   

   This question type is not supported on mobile devices for online exams. Exams including this question type must be completed with a screen width of 1024px or larger.

9. Search for a narrative / case study using the search bar.
10. Sort narratives / case studies by Updated, Created, A to Z, and Z to A from the drop-down in the top right. The default is Updated.
11. Click the Link icon to choose the narrative / case study for the question.
    

    If linking a narrative, skip to step 11.

12. Select a tab from the case study to use for the highlight question and click Continue.
13. In the Enter Text Here box, type in your question.
    

    Use the Rich Text Editor to edit the question text.

14. Select both correct and incorrect answer text to highlight and click Add Highlight.
    

    The text you selected is highlighted. These will be the options for learners to select from within the question.

15. Check the box(es) next to the correct answer(s).
16. From the Options tab, you can
    • Change the Points value of the question.
    • Choose the Scoring Type from the dropdown.
      • All or Nothing - Learners receive full credit for a correct answer OR no credit for an incorrect answer.
      • 0 / 1 Partial - Learners earn points for correct answers AND no points for incorrect answers.
      • + / - Partial - Learners earn a point for each correct answer and lose a point when they select an incorrect answer, with a minimum of 0 points scored per column.
    • Select the tabs to display with this question.
      • Show All displays all tabs in the case study.
      • Limit Tabs allows you to select the tabs to display.
17. From the Metadata tab, you can view or edit metadata tags associated with the question.
18. From the Feedback & Rationale tab, you can enter
    • Instructor Annotations are additional notes that learners will never have access to, regardless of exam settings.
      

      Use the abbreviated Rich Text Editor to format the question text and / or add a resource.

    • Rationale refers to the reasoning or justification behind the question's answer. Understanding the rationale behind a question can help clarify its purpose and relevance.
      

      Use the abbreviated Rich Text Editor to format the question text and / or add a resource.

    • Advanced Feedback, when toggled on, allows you to enter specific Correct and Incorrect Feedback for each answer option.
    • Correct Feedback is positive reinforcement of the correct answer.
    • Incorrect Feedback can be constructive criticism or additional information that helps clarify why the learner's response is incorrect.
19. Optionally, you can click the Desktop icon to preview how the question is displayed for the learner.
20. When finished, click Save.

    The question is added to your test and saved to your Questions library so you can use it in additional tests.