Chat with us, powered by LiveChat Skip to main content
Echo360 Status:

EchoVideo: Firefox Recommended Browser Configuration

Echo360
  • Created:
  • Updated:

EchoVideo is a web-based application that can be viewed in a browser and has specific browser requirements. Beyond ensuring you are using a supported browser, there are also some configuration settings you may need to check or change to use EchoVideo successfully.

If you access EchoVideo directly through the EchoVideo URL, you may not need to change any of your browser configurations. However, if you access EchoVideo through an LMS such as Canvas, Moodle, or Blackboard, and particularly if the EchoVideo window is opened within a browser frame, the changes listed below to Firefox settings may be necessary to view EchoVideo class recordings and LIVE streams as provided.

EchoVideo is in the process of removing our dependency on third-party cookies when viewing media outside of our platform. Cookies are not required to view content in the updated Player embedded within other web pages unless you are viewing it on certain mobile devices, especially those running iOS.

We recommend you continue to allow third-party cookies in your browser, as viewing content within EchoVideo through an LMS / VLE (your Library or an EchoVideo course) still requires cookies, as may your mobile device. This is because our approach to cookie-less presentation requires Media Source Extensions, which are not supported by some iOS browsers at this time. If you are using one of these browsers and Cross-Site Tracking and / or Cookies are not allowed, you will see a message directing you to enable them.

In addition, if you use Keyboard navigation to maneuver through the interface, see the section below on Enabling Tab Key Navigation.

EchoVideo cannot support all 3rd party speed controller plugins. The player's built-in variable-speed playback (VSP) should be used and controlled via the existing keyboard shortcuts.

Privacy and Security Settings in Firefox

As with most browsers, the cookie settings are located in the Privacy and Security section of Firefox, as shown in the procedure below. The good news is that Firefox's default setting, Standard, is fine. So you never have to change it. If this is you, you can stop reading!

If you select Custom, the one setting you cannot change is blocking ALL third-party cookies. In fact, the Firefox option for this indicates it may break websites. And this is true for EchoVideo.

Cookies contain some of the current session and authorization information needed to identify you and allow you to view content. This is especially important when a main website, such as the LMS or your University Portal, tries to open EchoVideo in a frame. In this case, the cookies are necessary for the two authentication mechanisms to communicate with each other and to open EchoVideo content for you.

To review or change Firefox privacy and security settings

  1. Launch Firefox
  2. Click the Settings icon and select Options from the menu that appears, as shown in the below figure.
    Firefox with settings menu open and Options selection identified for steps as described
  3. From the Options page that appears, select Privacy & Security from the selections on the left.
  4. If your page looks like the one below and the Standard option is selected, you do not need to do anything else. This setting is fine for viewing EchoVideo content.
    Firefox privacy and security page with Standard default option selected and identified as described
  5. If Custom is selected, click the chevron on the right side of the panel to expand it.
  6. Click the Cookies options drop-down to see which option you have set. You can block either type of cross-site cookies if you want to. But DO NOT SELECT TO BLOCK ALL THIRD-PARTY COOKIES. This option is shown below with an indicator to NOT select this option.
    Firefox custom privacy settings with block all third party cookies option identified with prohibit symbol indicating do no select this
  7. When finished, you can close the Options tab.

Enabling Tab Key Navigation in Firefox

If you use Firefox for Windows, this setting should already be in place. If you use Firefox on a Mac, you may need to configure your macOS System Preferences to allow for Tab key navigation as described in Enabling Tab Key Navigation in macOS and Safari. Alternatively, you can set the tab focus for accessibility in Firefox using the steps below.

Typically, however, Firefox will respect the operating system setting, meaning these steps should not be necessary. But use them to make a change if needed, or simply to check that your browser settings are appropriate. You may also want to refer to the following article for additional information: https://stackoverflow.com/questions/11704828/how-to-allow-keyboard-focus-of-links-in-firefox.

To view or change the Tab focus setting in Firefox

  1. In Firefox, type about:config in the URL bar.

  2. The Preferences Name column is sorted alphabetically. Check for an entry for accessibility.tabfocus.
     

    If you have configured your macOS system preferences for Tab navigation, or you are on a Windows computer, you should see an entry. If there is not one, you will have to create one.

  3. Right-click anywhere on the about:config page and select New Integer as shown in the figure below.
    Firefox showing about configurations page with right-click menu and New Integer option shown for steps as described
  4. Enter the name accessibility.tabfocus for the new integer, and the click OK.
    New integer value dialog box with new tab focus preference name entered as described
  5. Right-click the Value column for the new entry and enter 7.
  6. Click OK.

Your Firefox about:config page should look as shown below, with the accessibility:tabfocus entry now set to 7.

Firefox about configurations list with accessbility tab focus entry and value now appearing as described