EchoVideo is a web-based application you can view in a browser, with specific browser requirements. In addition to using a supported browser, you may need to check or change some configuration settings to use EchoVideo successfully.

If you access EchoVideo directly through the EchoVideo URL, you may not need to change any of your browser configurations. However, if you access EchoVideo through an LMS such as Canvas, Moodle, or Blackboard, and particularly if the EchoVideo window or media player is opened inside of a browser frame, the below-listed changes to the Safari browser settings may be necessary to view EchoVideo class recordings, LIVE streams, or embedded video content.

EchoVideo is removing its dependency on third-party cookies when viewing media outside our platform. Cookies are not required to view content in the updated Player embedded within other web pages, unless you are viewing it on certain mobile devices, especially those running iOS.

We recommend you continue to allow third-party cookies in your browser, as viewing content within EchoVideo through an LMS / VLE (your Library or an EchoVideo course) still requires cookies, as may your mobile device. This is because our cookie-less approach requires Media Source Extensions, which some iOS browsers do not support yet. If you are using one of these browsers and Cross-Site Tracking and / or Cookies are not allowed, you will see a message directing you to enable them.

In addition, if you use Keyboard navigation to maneuver through the interface, see the section below on Enabling Tab Key Navigation.

EchoVideo cannot support all 3rd party speed controller plugins. Use the player's built-in variable-speed playback (VSP) and control it via the existing keyboard shortcuts.

Privacy Settings (Allowing Cookies) in Safari

Cookies contain session and authorization information, so we know who you are and can allow you to view content. This is especially important when a main website, such as the LMS or your University Portal, tries to open EchoVideo in a frame. In this case, cookies are necessary for the two authentication mechanisms to communicate and open EchoVideo content for you.

To configure cookie settings in Safari for macOS:

1. Open Safari.
2. Click the Safari menu and select Preferences.
3. Click the Privacy tab.
   
4. Disable both Prevent cross-site tracking and Block all cookies. Uncheck both boxes.
5. Close the Safari Preferences window and refresh or restart your browser.

If you are using Safari on a mobile device running iOS 11 or later, the Safari configuration options are labeled the same as in the procedure above and are in Settings > Safari.

To configure cookie settings in Safari for iOS:

1. Open Settings and scroll to Safari.
2. Scroll down to the Privacy and Security section of the page
3. Review the current setting for Prevent cross-site tracking and Block all cookies. Both sliders must be OFF, as shown in the figure below, to view EchoVideo content in Safari on an iOS mobile device.
   

Enable Tab Key Navigation and Scrollbar Options in macOS and Safari

The Mac Operating System (macOS) and Safari both have preferences settings around using the Tab key to navigate an interface that are not enabled by default. This article also covers these settings: https://a11yproject.com/posts/safari-keyboard-navigation/.

You may also want to adjust your scrollbar settings on macOS (shown below) if you are having trouble seeing the scrollbars in EchoVideo, particularly in Activity / Polling Slides.

To enable full tab-key navigation in the Operating System Preferences:

1. Open System Preferences.
2. Select Keyboard from the options available.
3. Select the Shortcuts tab.
4. Enable the Use keyboard navigation checkbox at the bottom of the dialog box, as shown in the figure below.
   
5. For Scrollbar settings, return to the main page of System Preferences options, and click General.
6. Under Show Scroll Bars, select Always to ensure the scrollbars in Activity / Polling slides always appear for you. The When scrolling option may also be sufficient, but adjust these as needed.
   
7. When finished, Quit System Preferences.

Safari also does not enable the use of the Tab key to move between all interface controls, so you will need to enable this setting to allow for this type of keyboard navigation

To enable Tab navigation in Safari Preferences:

1. Open Safari.
2. Select Preferences from the Safari menu.
3. Select Advanced from the options at the top.
4. In the Accessibility section, enable the checkbox for Press Tab to highlight each item on a webpage, as shown in the figure below.
   
5. When finished, close the Preferences dialog box.

Tabbing through the browser interface should now allow you to access all items on a page.