EchoVideo is a web-based application and, as such, has no specific OS requirements. However, it does have certain browser requirements. While we cannot test every browser version, we do test the most popular browsers and their most recent versions. There may also be specific configurations you need to check or change to use EchoVideo successfully, depending on whether you access EchoVideo through an LMS (Canvas, Moodle, Blackboard, etc.) and whether you are viewing your Library or an EchoVideo section home page (class list), or accessing content through those pages.
EchoVideo is removing our dependency on third-party cookies when viewing media outside our platform. Cookies are not required to view content in the updated Player embedded within other web pages, unless you are viewing it on certain mobile devices, especially those running iOS.
We recommend you continue to allow third-party cookies in your browser, as viewing content within EchoVideo through an LMS / VLE (your Library or an EchoVideo course) still requires cookies, as may your mobile device. This is because our cookie-less presentation approach relies on Media Source Extensions, which some iOS browsers do not support at this time. If you are using one of these browsers and Cross-Site Tracking and / or Cookies are not allowed, you will see a message directing you to enable them.
Tested Browsers:
The articles linked below provide procedures for configuring each browser to allow EchoVideo to deliver content seamlessly by enabling cookies.
-
Google Chrome - most recent version.
For instructions on configuring Cookie settings, see Chrome Recommended Browser Configuration. -
Edge - most recent version.
Microsoft Edge should not require any specific configuration, as its default settings are compatible with EchoVideo. -
Safari - most recent version.
For instructions on configuring Cookie settings, see Safari Recommended Browser Configuration. Also, refer to the section on this page for specific macOS and Safari settings for keyboard navigation and enabling scrollbars for activity / polling slides. -
Firefox - most recent version.
For instructions on configuring Cookie settings, see Firefox Recommended Browser Configuration. Also, refer to the section of this page regarding specific browser settings that may be needed for Tab-Keyboard navigation.
If you use keyboard navigation to maneuver through the interface, refer to this article on enabling Tab key settings in macOS, Safari, and Chrome: https://a11yproject.com/posts/safari-keyboard-navigation/.
Disable Ad and Wide-Spectrum Blockers
Various ad-blocking and wide-spectrum blocking programs can interfere with parts of the EchoVideo interface and functionality and sometimes prevent us from collecting accurate viewing data. This can result in you not receiving proper credit for watching videos on our platform.
In particular, we have encountered issues with the following products, but there may be others:
- AdBlock Plus
- PrivacyBadger
- uBlock Origin
- SuperBlock
We want our users to block unwanted ads or user tracking in their browsers. But we strongly suggest disabling these blockers for the EchoVideo domain that applies to your region (listed below). If possible, safelist or whitelist the EchoVideo domain in the blocking product you use. Refer to the blocker product's user documentation for instructions.
Your EchoVideo domain depends on your region (where you are) and will be one of the following:
- echo360.org (US)
- echo360.net.au (Australia, New Zealand, Asia, Pacific Rim)
- echo360.org.uk (Great Britain, Iceland, Europe)
- echo360.ca (Canada)
EchoVideo cannot support all 3rd-party speed controller plugins. Use the player's built-in variable-speed playback (VSP) and control it via the existing keyboard shortcuts.
Supported Browsers for Live Streaming
Live streams are tested on and supported for viewing using all of the above-listed browsers.
When viewing the Live stream on a mobile device, the EchoVideo Mobile Apps do not currently support Live streaming, but you can view live streams in the native browser.