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PointSolutions 2026 Deployment Notes 24 April

Amanda Leibovich
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  • Updated:

Improvements and Fixes

These Release Notes contain a summary of the changes made for the April 24, 2026, release of PointSolutions. For changes made in previous deployments, visit the Deployment Notes section of our Knowledge Base or contact support@echo360.com.

Improvements

This release marks a major milestone in our accessibility journey! We have delivered a comprehensive set of improvements across PointSolutions Desktop (Windows and Mac), focusing on WCAG 2.2 AA compliance. From keyboard navigation and screen reader support to color contrast and font scaling, these updates make our platform more inclusive and user-friendly for everyone.

Major Accessibility Remediation for PointSolutions Desktop

We tackled critical accessibility gaps across both Windows and Mac platforms, ensuring all users can navigate, interact, and succeed with PointSolutions - no matter their abilities or assistive technology.

Font Size Scaling & Text Resizing

We made sure that text and UI elements scale cleanly up to 200% - no more cut-off labels or unreadable screens when you adjust your system’s display settings.

Accessible Authentication & Account Management

We improved the login and account management experience, making it easier for everyone to sign in and recover passwords - especially with assistive tech.

Toolbar & Menu Accessibility

Menus and toolbars are now fully accessible, with correct roles, names, and keyboard navigation -making it easier for screen reader users to manage rosters and settings.

Fixes

  • Resolved a bug where affected admins could not sync Canvas courses, so course syncing now works as expected for all users.
  • Addressed a problem where affected users were unable to log in via SSO, restoring access for affected users.
  • Improved the experience for instructors and students by ensuring PointSolutions Desktop can authenticate with LMS platforms reliably.
  • Fixed a mobile app issue where students were prompted to Tap here to finish account and instructors could not see their results, so grades are now visible as expected.
  • Addressed a bug where participant wizard help videos were not loading, so onboarding resources are now available again.
  • Fixed a bug where some users were unable to log in due to duplicate default courses, ensuring reliable access for all users.
  • Added support for Mac OS Tahoe (26), ensuring PointSolutions works seamlessly for users on the newest Mac operating system.
  • Resolved a bug where points were not awarded for previously unscored questions, ensuring gradebooks reflect accurate scores.
  • Improved grade visibility for instructors by ensuring results are shown when students complete account setup in the mobile app.
  • Fixed an issue where learn more links in PointSolutions 9.2 were not opening in the browser, so all links now work as intended. 

PointSolutions Desktop (Windows) Specific Note

When we update the security certificate on the PointSolutions Windows installer, some users may see a Windows SmartScreen message the first time they run the new version. In this case, Don’t run will appear as the default option. See PointSolutions Desktop: Windows and Antivirus Software for more information.

This is expected behavior with certificate updates and does not indicate a problem with the installer. To proceed with installation:

  1. Click More info on the SmartScreen dialog. SmartScreen dialog with the More info link as described
  2. Select Run anyway to launch the PointSolutions installer. SmartScreen dialog with the Run anyway button as described

Once the installer has been run after a certificate update, this prompt should no longer appear for that version on your device. This prompt is expected during certificate updates, and the installer remains properly signed and verified by Echo360.