This article describes common issues and error messages that authors may encounter when using Inkling widgets, including custom Inkling widgets your organization developed.
| Issue or error message | Solution | Contact |
|---|---|---|
| Widgets do not display or work in the exported HTML files. | The installed widget module version for your organization may be outdated. Contact your Inkling Module Administrator for help. |
EchoInk Module Administrator or |
| For the Show Hide widget: Links with long URLs appear cut off in the Mobile Preview and on devices with small screens. | If the answer includes a link with a long URL, the link appears truncated on devices with small screens and any simulation of this device type. We recommend using a tool like TinyURL or Bitly to shorten the URL length. | -- |
| This widget has not specified any fields. If there are specific values that need to be added, you will need to use the code editor to do so. | You must enable third-party cookies in Chrome to see and use Inkling widgets in Habitat. See the Chrome Help topic Clear, enable, and manage cookies in Chrome for how to manage this setting. | -- |
| Widget images or media do not display in Habitat. | ||
Widget pattern displays an error message that includes "statusCode": "ResourceNotFound" and "statusMsg: "File does not exist at requested revision"
|
This message may indicate that the widget needs to be reinstalled for your organization. Contact your organization’s module administrator. | EchoInk Module Administrator |