This article describes common issues and error messages that authors may encounter when working with deleted or restored content and comments.
| Issue or error message | Solution | Contact |
|---|---|---|
| Receive an error when trying to save comments. | Your Chrome browser version may be outdated. See the Chrome Help topic Update Google Chrome. | -- |
| You edited content but it reverted back to a previous version. | A team member may have reverted your edits to a previous version of the content. See Manage page edits and versions, especially the Compare Versions feature. | support@echo360.com |
| Deleted content from the page and saved the page, but now need to restore the deleted content. | Use the Restore this version function of Compare Versions. | Project Administrator |
| Need to restore a previous version of a page. | ||
| You or a team member deleted pages or chapters from the Table of Contents and saved these changes, but now want to restore them. | EchoInk Support can restore this content to the project. | support@echo360.com |