If you are a manager or supervisor of Teams in Inkling, you can view or manage your Teams on the Training tab.
To view your Team from the Training page, click on the Team name.
This will default to the View By: Members view. Here, you can review the progress of individual learners on your Team. If you have a team with several members, you may need to click to the next page.
To edit the Team, click on the Settings icon next to the Team name. Here, you can add / remove members, change their roles, or reset their passwords.
Teams require one user with the Manager role, so you cannot change the role of the only Manager on the team to Supervisor / Member. When you are finished, click on Done to save your changes.
Reset Passwords
Manager-initiated password reset may not be enabled for your organization. For example, organizations that use Single Sign-On (SSO) will have a different method for resetting passwords. Please contact your Inkling User Administrator for more information.
If you are a Teams manager in Inkling, you can reset your learners' passwords. In the Team settings, follow the steps below:
- Click the horizontal action menu to the right of the user's name.
- Click Reset password.
The user's password will be reset to your organization's default password. If you are unsure of your default password, contact your Inkling User Administrator.
Manage My Team (Mobile)
In the Team Courses tab, you can quickly see which team you have selected and all the courses assigned to that team. You can easily switch between Active courses - which are currently in progress - and Completed courses, which have been finished by all team members.
Managers can also edit Team members directly in the application. By tapping on Manage Team, you are brought to an editing screen. You can tap the + icon to add members, swipe left to remove members, and / or configure team member roles by tapping the ellipses icon to the right of the team member name.
All teams must have at least one manager, so you won't be able to remove or change the role of the team's only manager. Tapping Save saves all changes and automatically redirects you to the Team Courses tab.