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EchoInk: Setting Up Your Account

Amanda Leibovich
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This article goes over how to set up your Inkling account on mobile and web apps.

Contact your company’s Inkling User administrator if you have questions about your login credentials or issues with logging into an Inkling app.

If your company provides you with a company code and instructs you to use your existing credentials, this means your company uses Single Sign-On (SSO). Go to Log in with your existing credentials.

If your company provides you with a company code and a temporary password, read Log in with a temporary password.

Log In With Existing Credentials

  1. Mobile app users only: Enter your company code. This is provided to you by your employer, and is case-insensitive.

    You will be redirected to a webpage, hosted by your company, that invites you to log in.

  2. Enter the username and password that you already use to log in to your company’s websites.

    If successful, you will be redirected to your Inkling library.

You complete this procedure during your first time using Inkling. Once you have set up your account, you log in with your username and password.

To access your library on multiple mobile devices, repeat this setup procedure for each device.

Log In With Temporary Password

  1. Mobile app users only: Enter your company code.

    This is provided to you by your employer, and is case-insensitive.

  2. Enter your username.

    Enter the username that was provided to you by your employer. A username can be a name, such as jdoe987, or an email address, such as jdoe987@example.com.

  3. Enter your organization’s temporary password.

    Your employer will provide you with a temporary password to authenticate your credentials on the Inkling platform. Contact your Inkling administrator if you encounter any issues while using the password.

  4. Set a new personal password.

    Enter a new password that contains at least six characters. This is your personal Inkling password that you will use to log in everywhere you use the Inkling library.

  5. Optionally, set security questions.

    If you do not have a valid email in the Inkling system, you need to set answers to three security questions. These questions will be used to verify your identity before allowing sensitive account changes. For example, if you forget your password and need to recover it.

You complete this procedure during your first time using Inkling. Once you have set up your account, you log in with your username and personal Inkling password.

To access your library on multiple mobile devices, repeat this setup procedure for each device.

Log In to Your Account on Mobile

  1. Enter the company code provided to you by your company.
  2. Enter the username and password provided by your company.

Contact your company’s Inkling administrator if you have questions about your login credentials or issues with logging into an Inkling app.