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EchoVideo: Configuring Auth0 Authentication

Amanda Leibovich
  • Updated

You must be an top-level EchoVideo Admin to set up the Auth0 integration in EchoVideo.
You will also require the assistance of your IdP Administrator.

As part of our broader initiative to upgrade our identity platform, we will be transitioning from PingOne to Auth0 (by Okta). This change will enable improved integration for customers utilizing multiple Echo360 solutions and enhance the overall authentication experience, paving the way for a unified login experience.

Auth0 is a cloud-based identity management system that provides secure authentication and integrated single sign-on (SSO) for EchoVideo. To turn on Auth0 for your organization, follow the steps outlined below.

Warning
This activity will immediately disable an existing PingOne SSO integration. Do not proceed until you have all information and expertise available to proceed. Also consider saving the PingOne ID prior to proceeding.

When integrating with Microsoft Entra ID, IdP administrators may configure the system to use the userPrincipalName (UPN) as the unique identifier instead of an email address. To enable this, Entra can be set to pass the UPN in the echo_identity claim to EchoVideo.

  1. Click the Settings icon in the upper-right corner of the screen.

  2. From the Settings menu, select Institution Settings.

    General settings appear, and Basic Info is selected by default.

  3. Click Integrations.

  4. Select Auth0.

    Auth0 integration page with Generate button identified as described
  5. Click Generate, as shown in the figure above.

  6. Review the warning and click Yes.

    Warning
    Clicking 'Yes' will immediately disable an existing PingOne SSO integration. Do not click 'Yes' until you have all information and expertise available to proceed. Also consider saving the PingOne id prior to proceeding.

    The Identity Provider ID is populated.

  7. Choose Click To Proceed, as shown in the figure below.

    Showing the Identity Provider ID box populated and the Click To Proceed button identified as described

  8. A new Auth0 browser tab opens.

  9. Click Get Started, as shown in the figure below.

    The setup Auth0 screen with the Get Started button identified as described

  10. Choose the identity provider you plan to integrate with EchoVideo to access step-by-step instructions for SSO configuration.

    List of identitiy providers with one selected and the Next button identified as described
  11. Click Next, as shown in the figure above.
  12. Follow the workflow for the identity provider you selected to complete the integration.

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