As part of our broader initiative to upgrade our identity platform, we will be transitioning from PingOne to Auth0 (by Okta). This change will enable improved integration for customers utilizing multiple Echo360 solutions and enhance the overall authentication experience, paving the way for a unified login experience.
Auth0 is a cloud-based identity management system that provides secure authentication and integrated single sign-on (SSO) for EchoVideo. To turn on Auth0 for your organization, contact support@echo360.com.
You must be an Org Admin to set up the Auth0 integration in EchoVideo.
When integrating with Microsoft Entra ID, administrators may configure the system to use the userPrincipalName (UPN) as the unique identifier instead of an email address. To enable this, Entra can be set to pass the UPN in the echo_identity claim to EchoVideo.
- Click the Settings icon in the upper-right corner of the screen.
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From the Settings menu, select Institution Settings.
General settings appear, and Basic Info is selected by default.
- Click Integrations.
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Select Auth0.
- Click Generate, as shown in the figure above.
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Review the warning and click Yes.
The Identity Provider ID is populated.
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Choose Click To Proceed, as shown in the figure below.
A new Auth0 browser tab opens.
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Click Get Started, as shown in the figure below.
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Choose the identity provider you plan to integrate with EchoVideo to access step-by-step instructions for SSO configuration.
- Click Next, as shown in the figure above.
- Follow the workflow for the identity provider you selected to complete the integration.