With the release of Windows 11 version 22H2, Microsoft introduced changes to how audio services function on the system. These changes impact Universal Capture, which rely on audio input for recordings. After a system restart, a Windows user must log in before any application can successfully access the audio service. If no user has signed in since the last reboot, audio may not be recorded as expected by Universal Capture. To ensure audio is captured reliably, an admin must configure new users to auto-login and set up Kiosk Mode.
You must be logged in as an Admin to preform the following steps.
Create a New Local User
With your admin account, create a new Windows user.
Configure the User for Kiosk Mode
Assign the user created above to a kiosk using the steps below.
- Open Windows Settings and select Accounts, as shown in the figure below.
- From the left-hand menu, click on Other users.
- Under Set up a kiosk, select Assigned access, as shown in the figure below.
- Click Get started from the Set up a kiosk window.
- From the list of available users, select the account you created in Step 1 and click Next.
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Select Universal Capture and click Next.
The kiosk is set up.
Set Up Automatic Sign-In
Use the Autologon tool to configure automatic logon for the new user../Autologon.exe<username><domain><password>
Restart Behavior and User Access
When the computer is restarted, the new kiosk user will be automatically signed in and Universal Capture will appear. This user will be unable to use Windows outside of the kiosk application. Other users can sign in via Ctrl + Alt + Del.