This comprehensive installation guide provides step-by-step instructions for updating the PointSolutions Desktop app on macOS from any version earlier than v9.0.8.1, ensuring a smooth and successful upgrade process.

Download PointSolutions

1. Visit the Echo360 Downloads Page at

   https://echo360.com/downloads/

2. Under PointSolutions, click Access Downloads as shown in the figure below.
3. Click Download on the PointSolutions (Mac) card.

If you already have PointSolutions installed

1. Quit the existing PointSolutions app if it's running.
2. Open your Applications folder.
3. Drag the current PointSolutions app to the Trash.
4. Optionally, right-click the PointSolutions app and select Move to Trash.
   

   This will not delete your session data, responses, or settings.

Install the New Version of PointSolutions

1. Open the downloaded PointSolutions_Mac.dmg file.
2. Drag the PointSolutions app into your Applications folder.
3. Launch PointSolutions from Applications or Launchpad.
   

   macOS Security Reminder
   If macOS blocks the app from opening, go to System Preferences | Security & Privacy and then click Open Anyway under the General tab.