EchoVideo: Ordering Transcripts for Individual Media

All Administrators and other select users who have been granted the Order Transcript permission can now send individual pieces of media to the ASR Transcription service to receive transcripts.

There are two places in the interface where you can select Request Transcript for media:

• The Admin Captures page, from the chevron menu for an individual completed capture or from the bulk-action menu when selecting multiple completed captures.
• The Media Details Page, from the Transcripts menu. This method lets you see if the capture has transcripts before sending the request.

The Order Transcript option for individual captures provides several advantages:

• Allows for the transcribing of older pieces of media that do not yet have transcriptions but need them.
• Allows administrators to turn off the institution ASR toggles but still get transcriptions applied to individual media as needed.

Concerning the second bullet, understand that if you select Order Transcript and your ASR media toggles are off, the transcript will still be requested and applied, and that usage will be counted towards your available contracted ASR hours. If you do not have any hours available, you will be asked to purchase them.

This feature allows for a much narrower transcription set than the institution-level features do (either all course-published media or all new media added to the system).

Also, if the media already has an automated transcript and has not been edited from its originally transcribed form, it will not receive a new transcript. Unlike re-sending closed captions for processing, there will not be a duplicated request for transcription if an ASR-generated one already exists.

This applies to media copies as well. Copying media includes copying the transcript. If the original media's transcript was automated and the copy is still identical to the original, it will not get a new automated transcript. Edit the copy, and a new automated transcript can be requested.

For more information about the ASR service and how it works and is paid for, see the ASR Transcription service overview article.

To request a transcript for media from the Captures page

1. From the Completed status list on the Captures page, find the capture you want.
2. From the capture row of the capture you want, select Request Transcript from the chevron menu, as shown in the following figure.
   

To request bulk transcripts for media from the Captures page

1. Find the captures you want from the Completed status list on the Captures page.
2. In the white box to the left of the captures, select the captures to bulk-order transcripts.
   

   A Bulk Action menu appears under the Search bar.

3. You can also select the top box for all captures on the page.
4. Click the Bulk Actions menu drop-down and choose Send for Transcription.
5. Click APPLY.
6. Select a language for the transcription from the drop-down and click OK. 

Transcripts for the selected captures are sent for processing, and you will receive a notification when they are complete.

To request a transcript from the Media Details Page

1. Click on a completed capture to open the Media Details Page.
   

   The Details tab with the General tab is selected by default.

2. Choose Accessibility.
3. Click Add Transcripts +.
4. Select Order Transcript as shown in the figure below.
5. Select a language for the transcription from the drop-down and click Order Transcript.

The capture is sent through the ASR transcription service. When finished, the transcript for the media will be available to view in a classroom or edit via EchoVideo Transcript Editor, and you will receive a notification when it is complete.