Administrators are able to grant permissions to individual users that allow them to send their content out to be transcribed and/or captioned. Closed captioning must first be set up by an Institutional Admin.

Administrator users have these permissions by default, they cannot be added or removed for Admin-only users, and they do not appear next to the user profile in the user table. If, however, the Administrator has multiple roles, the permissions can be set for their non-admin roles. For example, if an Admin has both the Administrator and Instructor roles, they can add the Order Captions and/or Order Transcripts permissions to their user account and will be able to send content out to be captioned and/or transcribed when logged in as an Instructor, and the permission will appear next to the user profile in the user table.

Non-Administrator Users who have been granted permission to Order Captions can only do so once. If content already has a closed caption file, they will need an Admin to submit it for re-captioning.

There are two ways to grant caption and transcript permissions: individually or in bulk.

Granting Caption and Transcript Permissions to Users Individually

1. Select Users from the main menu, as shown in the figure below.
2. Use the filter or search option at the left of the page, as shown in the figure above.
3. Find and select the user to edit.
4. Click the Action Menu to the right of the selected user and select Edit, as shown in the figure below.
5. Select Role & Permission.
6. Under Permission(s), select one or multiple user permissions for Order Closed Captions and/or Order Transcripts.
7. Click Update when finished.

Granting Caption and Transcript Permissions to Users in Bulk

1. Select Users from the main menu, as shown in the figure below.
2. Use the filter or search option at the left of the page, as shown in the figure above.
3. Find and select the users to add permissions to. You can select users one by one or by clicking the box next to User and you can change how many results are displayed per page, as shown in the figure below.
   

   Page navigation buttons will appear depending on how many results you are reviewing and how many users are in the institution. Actions are taken per page of users, not all filtered results.

   
4. When you have selected more than one user, a menu appears at the bottom of the screen, as shown in the figure above. Click the Manage Roles and Permissions button.
   • Change Permission(s)
     • All existing permissions will be removed and replaced with the one(s) selected. Administrator roles are not affected and will always have all permissions.
   • Add Permission
     • Users who already have this permission will not be affected. Administrator roles are not affected and will always have all permissions.
5. Click Replace.

Users are updated with the changes.