Administrators can grant individual users permissions to send their content for transcription, captioning, and/or audio description. Closed captioning and audio descriptions must first be set up by an Institutional Admin. 

Administrator users have these permissions by default; they cannot be added or removed for Admin-only users, and they do not appear in the user table next to the user profile. If, however, the Administrator has multiple roles, the permissions can be set for their non-admin roles. For example, if an Admin has both the Administrator and Instructor roles, they can add the Order Audio Descriptions, Order Captions and / or Order Transcripts permissions to their user account and will be able to send content out to be audio described, captioned, and / or transcribed when logged in as an Instructor, and the permission will appear next to the user profile in the user table.

Non-Administrator Users who have been granted permission to Order Audio Descriptions and / or Order Captions can only do so once. If the content already has an audio description and/or closed caption file, an Admin will need to submit it for reprocessing.

There are two ways to grant accessibility permissions: individually or in bulk.

Grant Accessibility Permissions to Users Individually

1. Select Users from the main menu, as shown in the figure below.
2. Use the filter or search option on the left side of the page, as shown in the figure above.
3. Find and select the user to edit.
4. Click the Action Menu to the right of the selected user and select Edit, as shown in the figure below.
5. Select Role & Permission.
6. Under Permission(s), select one or multiple user permissions from the following:
   • Order Audio Descriptions
   • Order Captions
   • Order Transcripts
7. Click Update when finished.

Grant Accessibility Permissions to Users in Bulk

1. Select Users from the main menu, as shown in the figure below.
2. Use the filter or search option on the left side of the page, as shown in the figure above.

3. Find and select the users to whom you want to add permissions.

   You can select users one by one or by clicking the box next to User. You can change the number of results displayed per page, as shown in the figure below.

   Page navigation buttons will appear based on the number of results you are reviewing and the number of users in the institution. Actions are taken per user page, not across all filtered results.

   

    

4. When you have selected more than one user, a menu appears at the bottom of the screen, as shown in the figure above. Click the Manage Roles and Permissions button.
   • Change Permission(s)
     • All existing permissions will be removed and replaced with the selected permission(s). Administrator roles are not affected and will always have all permissions.
   • Add Permission
     • Users who already have this permission will not be affected. Administrator roles are not affected and will always have all permissions.
5. Click Replace.

Users are updated with the changes.