EchoVideo provides administrators with customized alerts that focus on what matters most to you.
Because alerts are sent to your account email address and can be customized by each user, the Alert Preferences configuration resides on your Account Settings page, as shown in the figure below. Furthermore, because administrative alerts are turned on by individual users, the email alert is sent even if the institutional setting for Email notifications is turned off.
Use the toggle to the right of the alert options to turn on email notifications whenever the alert is triggered. They are turned off by default.
The following options are available for alert preference:
- The Capture Device Offline or Missing alert will send you an email whenever one of your selected devices is offline for the set time threshold. See Set Alert for Capture Device Offline or Missing in Room for details on configuring this alert.
- The Missing Audio Input alert will send you an email whenever the required audio input is missing or no audio has been detected for a scheduled capture.
- The Missed Capture alert will email you whenever a scheduled capture is missed. The alert is triggered when the capture is flagged as missed, either when the device comes online after the capture end time or when EchoVideo performs a pass to check for missed captures where the devices are still offline.
- The Live Stream alert will email you when a failure occurs and when the stream becomes available again.