Echo360 now provides alerts for administrators, customized to those things that are most important to you.
Because the alerts are sent to your account email address and can be customized by each user, the Alert Preferences configuration resides on your Account Settings page, as shown in the below figure. Furthermore, since administrative alerts are enabled by individual users, the email alert is sent even if the institutional setting for Email notifications is disabled.
Use the checkbox to the left of the alert options to tell the system to email you whenever that alert is triggered.
The following options are available for alert preference:
- The Capture Device Offline or Missing alert will send you an email whenever one of your selected devices is offline for the timing threshold set. See Set Alert for Capture Device Offline or Missing in Room for details on configuring this alert.
- The Missing Audio Input alert will send you an email whenever the required audio input is missing or no audio has been detected for a scheduled capture.
- The Missed Capture alert will send you an email whenever a scheduled capture has been missed. The alert is triggered when the capture gets flagged as "missed", either when the device comes online after the capture end-time, or when Echo360 does a pass to check for missed captures where the devices are still offline.