If your institution formerly used a closed captioning provider but no longer wants to use one, you can disable closed captioning (through a provider) for the institution. Disabling this option for the institution also removes the Closed Captioning tab from the Configurations page, ensuring that administrators cannot inadvertently configure the closed captioning tab or change any existing configurations.
The benefit of using the toggle to turn off an existing closed captioning configuration is that the configuration remains, but is simply hidden. This allows you to re-enable it later without having to re-configure the settings (provided they have not changed).
If you decide to utilize EchoVideo's ability to Automatically Apply Transcripts as Closed Captions for Media that meet a certain confidence threshold, you can use this setting to temporarily disable closed captioning through a third-party provider while you determine if using the transcripts is sufficient.
This setting disables any configured closed captioning provided by a third-party provider. Institutions can still manually upload caption files to captures or videos.
To turn off closed captioning for the institution
- Log in to EchoVideo as an administrator.
- Click the Settings icon in the upper-right corner of the screen.
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From the Settings menu, select Institution Settings.
General settings appear, and Basic Info is selected by default.
- Click Features from the middle panel.
- Scroll down to the Accessibility section of the page, shown in the figure below.
- Click the toggle to turn the Caption Schedules feature on or off.
It is on by default.
- Click Confirm on the warning message that appears.
If appropriate, ensure that the Delay Video Availability toggle is turned off, so that captures are not awaiting automatic captioning before being made available to students.
You can still use manually uploaded captions, and require captions and videos to have these before they are available to students.
After confirming that you want to turn off closed captions, you can navigate to Settings >Institution Settings > Configurations and verify that the Closed Captioning tab is no longer available.