When users are added to the system, they receive an email notification at the address entered for the user. This email address is their username for login and is used by EchoVideo to uniquely identify each user.
Typically, administrators do not want users to edit their email addresses, as those email addresses correspond to their institution's email addresses. For LMS-engaged institutions or those that use a single-sign-on solution for authenticating users, the email addresses between the systems must match; otherwise, the user is denied access to EchoVideo. In these cases, Admins likely want to restrict users from changing their email addresses.
Email editability by end users is turned off by default. Users can see their email address in Account Settings, but cannot edit it. Administrators can turn this capability on for the institution using the institution settings in EchoVideo.
Administrators can edit any user's email address from the Users page in EchoVideo.
To turn on or off account email editing by end users
- Log in to EchoVideo as an administrator.
- Click the Settings icon in the upper-right corner of the screen.
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From the Settings menu, select Institution Settings.
General settings appear, and Basic Info is selected by default.
- Click Features from the middle panel.
- Scroll down to the Emails and Notifications section of the page, as shown in the figure below.
- Turn on the Editable Emails toggle switch, which is off by default, as shown in the figure above.
- Click Confirm on the confirmation message that appears.
Once turned on, users can edit their account email addresses using the Account Settings page available through the Settings icon. As stated above, Administrators can always edit any user's email address via the Users page.