EchoExam: Changing User Roles

As an account administrator, you can change a user's role.

1. From a web browser, go to your region's login page:
   • North / South America
   • Europe / Africa / Middle East
   • Asia Pacific
2. Enter your email address and click Sign In.
   

   If you are part of multiple institutions, from the dropdown, choose your institution and click Sign In.

3. Enter your password and click Sign In.
4. Click your profile icon in the upper right corner and select Manage Users.

   The users within your organization are displayed.

5. To change the role for an individual user, click on the 3 dots next to their row and select Change Role.

   Use the Search bar, All Statuses and / or All Roles drop-down to aid in finding a user.

6. Click the Role drop-down and select Learner, Instructor, or Administrator.
   

   Use the drop-down under Role to select a new user if you are changing from an Administrator or Instructor to a Learner.

   

7. Click Apply Change.

You may change users in bulk by selecting multiple checkboxes on the left and using the Change Role button at the bottom.