As a PointSolutions administrator, you can review and manage your organization's PointSolutions subscriptions.
Subscription Types
There are three types of PointSolutions subscriptions:
Enterprise
The Enterprise license applies a participant license to all members of your PointSolutions organization. This participant license lets any member of your organization log in, access courses, and interact with Sessions and Assignments. The Enterprise participant license automatically applies to all your organization members; you don't need to manage it directly.
Viewing Your Subscription
This is visible from the Subscriptions tab when logged in as an administrator.
- Go to your region's login page:
- Enter your email and password as prompted.
- Click Subscriptions from the top right of the screen, as shown in the figure below.
Subscriptions open, and the license type is displayed, as shown in the figure below.
Instructor - Enterprise
The Instructor-Enterprise license type provides a finite number of instructor seats you can assign to instructors within your organization. The number of seats assigned to an instructor determines how many participants can join any session or engage with any assignment the instructor creates. The seats are fungible, meaning they are not assigned to specific participants. Each new session the instructor starts will allow the same number of participants to join, regardless of who that participant is or whether that participant previously joined a session.
Outside of needing to be manually assigned to individual instructors, the PointSolutions Enterprise - Instructor subscription differs from the Enterprise (participant) subscription in that it allows your instructors to have participants join their activities even if they aren't part of your organization if desired. Further, these seats can allow guest users to join if desired, which can be anonymous users who do not need to sign in to PointSolutions.
Viewing Your Subscription
This is visible from the Subscriptions tab when logged in as an administrator.
- Go to your region's login page:
- Enter your email and password as prompted.
- Click Subscriptions from the top right of the screen, as shown in the figure below.
Subscriptions open, and the license type is displayed, as shown in the figure below.
Managing Instructor Seats
Instructor - Enterprise subscriptions must be managed manually by administrators. As an administrator, you can assign seats directly to instructors.
To manage your instructor seats:
- From your PointSolutions administrator page, select Users from the top right of the screen, as shown in the figure below.
Users open, showing you a page listing all the users in your PointSolutions organization, their status, and seats, as shown in the figure below
- To adjust the seats assigned to an individual user, click on the vertical action dots for that user from the Options column and select Set Seats.
The Set Seat Count modal opens. This modal shows how many seats your organization can assign and allows you to set seats for each user.
- Adjust the number of seats for the selected instructor and click Set Seats.
The new seat allocation will be reflected on the Users page.
Participant Purchased
Organizations in North America can enable Participant Purchase licensing, where participants purchase their subscriptions and devices. This allows them to join sessions and complete assignments with any instructor in the organization. Admins can only view this subscription type.
Viewing Your Subscription
This is visible from the Subscriptions tab when logged in as an administrator.
- Go to your region's login page:
- Enter your email and password as prompted.
- Click Subscriptions from the top right of the screen, as shown in the figure below.
Subscriptions open, and the license type is displayed, as shown in the figure below.