PointSolutions Desktop: Resetting Your Password

If you have forgotten your password and your organization does not use single sign-on (SSO), use the following steps to reset it.

1. Open PointSolutions Desktop and click Sign In.
2. Enter your email address and click Next.
3. Click the Forgot your password? link from under the Password field.
4. Complete the reCAPTCHA when prompted and click Next.
   
5. Click Back to Sign In.
6. Check your email and click the Reset your password link.
   The Reset Password window opens.
7. Type in a new password. Your password must contain:
   • Upper and lowercase letters
   • 1 or more numbers
   • At least 8 characters
   • Passwords must match
8. Confirm your password.
9. Click Continue.
   Your password is reset.