As an EchoPoll administrator, you can review and manage your organization's EchoPoll subscriptions.
Subscription Types
There are three types of EchoPoll subscriptions:
Enterprise
The Enterprise license applies a learner license to all members of your EchoPoll organization. This learner license lets any member of your organization log in, access courses, and interact with Sessions and Assignments. The Enterprise learner license automatically applies to all your organization members; you don't need to manage it directly.
Viewing Your Subscription
This is visible from the Subscriptions tab when logged in as an administrator.
- Go to your region's login page:
- Enter your email and password as prompted.
- Click Subscriptions from the top right of the screen, as shown in the figure below.
Subscriptions open, and the license type is displayed, as shown in the figure below.
Instructor - Enterprise
The Instructor-Enterprise license type provides a finite number of instructor seats you can assign to instructors within your organization. The number of seats assigned to an instructor determines how many learners can join any session or engage with any assignment the instructor creates. The seats are fungible, meaning they are not assigned to specific learners. Each new session the instructor starts will allow the same number of learners to join, regardless of who that learner is or whether that learner previously joined a session.
Outside of needing to be assigned to individual instructors manually, the EchoPoll Enterprise - Instructor subscription further differs from the Enterprise (learner) subscription in that it allows your instructors to have learners join their activities even if that learner isn't part of your organization if desired. Further, these seats can allow guest users to join if desired, which can be anonymous users who do not need to sign in to EchoPoll.
Viewing Your Subscription
This is visible from the Subscriptions tab when logged in as an administrator.
- Go to your region's login page:
- Enter your email and password as prompted.
- Click Subscriptions from the top right of the screen, as shown in the figure below.
Subscriptions open, and the license type is displayed, as shown in the figure below.
Managing Instructor Seats
Instructor - Enterprise subscriptions must be managed manually by administrators. As an administrator, you can assign seats directly to instructors.
To manage your instructor seats:
- From your EchoPoll administrator page, select Users from the top right of the screen, as shown in the figure below.
Users open, showing you a page listing all the users in your EchoPoll organization, their status, and seats, as shown in the figure below
For more information about managing users on this page, refer to Managing Users in EchoPoll.
- To adjust the seats assigned to an individual user, click on the vertical action dots for that user from the Options column and select Set Seats.
The Set Seat Count modal opens. This modal shows how many seats your organization can assign and allows you to set seats for each user.
- Adjust the number of seats for the selected instructor and click Set Seats.
The new seat allocation will be reflected on the Users page.
Learner Purchased
Organizations in North America can enable Learner Purchase licensing, where learners purchase their subscriptions and devices. This allows them to join sessions and complete assignments with any instructor in the organization. Admins can only view this subscription type.
Viewing Your Subscription
This is visible from the Subscriptions tab when logged in as an administrator.
- Go to your region's login page:
- Enter your email and password as prompted.
- Click Subscriptions from the top right of the screen, as shown in the figure below.
Subscriptions open, and the license type is displayed, as shown in the figure below.