Participants See an Image of the Desktop During Polling (Mac)
If during polling, the participants can’t see the image that you’re sharing on your screen and see an image of the desktop instead, you can follow the instructions below to fix it.
This issue is caused by the Security & Privacy settings in macOS. To fix this, please do the following:
- Make sure TurningPoint is closed.
- Open the Mac’s System Preferences.
- Go to the Security & Privacy.
- Click the Privacy Tab at the top of the window.
- Choose Screen Recording from the left side of the window.
- Find TurningPoint and check the box next to it.