Logging In/Resetting Passwords

This topic describes how to:

• Log Into Knowbly^TM
• Reset Forgotten Password
• Switch between Teams

Logging Into Knowbly^TM

1. Navigate to the Knowbly^TM website login page.
   
2. Enter your email in the Email field.
3. Enter your password in the Password field. Note: If not on a public network you can choose to have your login information retained for future logins, by checking the Keep me signed in. checkbox.
   
    

Resetting a Forgotten Password

1. Navigate to workspace https://CLIENTNAME.knowblyapp.com.

2. Click on Forgot your password? link:

3. Complete the Password Reset form by entering your email address and clicking the checkbox indicating I am not a robot:

4. Select Reset my password:

5. Check your email.  You should receive an email from Knowbly <></>noreply@knowbly.com.  Subject line is Password Reset Request.

6. From within the email, click on Reset Password:

7. You will be navigated to Reset your Password page.  Enter a new password and re-enter to confirm.  Select Reset password.  Please note the password requirements detailed.

Switching Between Teams

1. Click the User Account icon on the upper right of the page, next to the Search field.

The User Account menu displays:

2. Click the Team link. The Active Users page displays:

3. Locate the user whose team association you want to change.
4. Click the Roles drop down list for that user.

5. Select the role to associate the user with. (Note: You can click the Delete option to delete that user from the current team). In the example below, the user’s team has been changed to Reviewer.