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Echo360 Status: 

Supported Asset Types in Knowbly

Echo360
  • Updated
 

Supported Asset Types

Within knowbly™ you can store the following media assets:

 
  • Images
  • Audio
  • Video
 

These Asset Types are organized and can be managed from within the Content Manager. 

Supported File Types

knowbly™ supports a wide array of file formats for media files. Individual file size limitation is 2GB max per file.  

Images

knowbly™ supports a variety of image formats both via direct upload and streaming (by URL assets). Image resolution size limitation is 100M px density. 

 

For direct upload: .JPG, .JPEG, .BMP, .PNG, .GIF, .TIF, .TIFF 

By URL link: .JPG, .JPEG, .BMP, .PNG, .GIF, .TIF, .TIFF so long as linked assets are available in a public directory. 

 

NOTE: All .JPG, .JPEG, .BMP, .TIF, and .TIFF files are converted to PNG. All .GIF images are not converted although they may be cropped or reduced. Animated gifs should preserve their animation regardless of where they are used. 

Audio

knowbly™ supports compressed audio formats, both via direct upload and streaming (by URL assets).

 

For direct upload: .MP3, .OGG, .AAC. 

By URL link: .MP3, .OGG, .AAC so long as linked assets are available in a public directory.

 

Video

knowbly™  supports video both via direct upload and hosted externally from a supported VOD provider. 

 

Video Upload

 

NOTE: Video stored within knowbly™ is optimized on upload and retained as .MP4 (H.264 encoded). Uploaded video cannot be used in widgets where you wish to publish via an embed link (widgets hosted by knowbly™).  

 

Video Upload supported formats: .MP4, .MPG, .M4V, .WEBM, .AVI, .MOV, .MPEG, .MPEF, .MPE, .MPV, .M4P

 

Video Streaming Services (VOD)

knowbly™ integrates with common video platforms for streaming services. The video platforms knowbly™ supports are:

 

Supported: 

  • YouTube
  • Vimeo
  • Kaltura
  • Wistia
 

Not Supported: Links to videos hosted within common file storage applications that do not have a streaming service enabled, e.g. Dropbox, Box, Drive, iCloud, etc. While these may function correctly in knowbly™ they may not be reliable or scale for production purposes, use at your own risk.  



 

We are always testing new file formats, so if you have a file format that you would like to be accepted by Knowbly and you don’t see it here, please let us know at support@turning.com.