Who can do this?
An EchoVideo Administrator must contact Echo360 Support to make this change.
By default, once a Zoom integration with EchoVideo is set up, all recordings to the Zoom cloud performed by users in your Zoom account are automatically copied from the Zoom cloud into EchoVideo. The user / owner of those meetings will see the meeting recording in their Library. For details on this integration and how it works, see Integrating With Zoom.
Instructors can opt-out of the automatic ingestion of their Zoom meetings using the Zoom Settings tab of their Account Settings page. Other users managed by your school's institution Zoom account who also have EchoVideo accounts may also have their meetings automatically ingested.
EchoVideo, however, provides the option to reverse polarity on the opt-in / opt-out default. Switching this default would change the Zoom integration so that no Zoom cloud recordings are auto-ingested into EchoVideo and that Instructors must actively turn on the feature in their Zoom Settings. Administrator and Student recordings cannot be auto-ingested if this change is made. However, users can manually download individual meetings from the Zoom cloud and upload them to EchoVideo as needed. See the note at the bottom of this page.
If you are setting up a new Zoom integration with EchoVideo, requesting this change enables it across all users in your institution and works as described immediately above.
If you have an existing Zoom integration that you want to change, be advised of the following:
- Instructors who have never altered any settings on the Zoom Settings page (either changed the Automatically Copy checkbox or configured an alternate email) will have the automatic ingestion setting changed to unchecked or opted out. If they want to have any future Zoom meetings auto-ingested to their libraries, they will need to check the box in the Zoom settings tab to actively opt-in to automatic ingestion of their Zoom meeting recordings.
- Instructors who have changed Zoom settings in any way (unchecked the box, unchecked then re-checked it, or entered / removed an alternate email address) will see no change. Once the user makes a change, the system respects it, even if the institution default is changed.
To launch a Zoom instant meeting from the EchoVideo interface, the instructor must have the Automatically copy Zoom recordings option turned on.
An EchoVideo Administrator must email a request for this change to support@echo360.com, identifying themselves and their institution and explicitly requesting the change to the default setting for auto-ingest of Zoom cloud recordings to EchoVideo.
If you are an EchoVideo Administrator and want to change this default to require opt-in for auto-ingest but also want your Zoom meetings auto-ingested, give yourself the Instructor role and switch your currently active role in EchoVideo. From there, you can open the Account Settings page and enable the Automatically Copy Zoom recordings to EchoVideo checkbox.