NOTICE: EXAMVIEW END-OF-LIFE ANNOUNCEMENT
As of June 30, 2024, ExamView will officially reach its end of life.
Please be advised that after ExamView’s end-of-life date of June 30th, 2024, we will no longer be providing updates, security patches, or technical support for any version of ExamView. Our obligations to maintain or support ExamView will cease as of this date. Continued use of ExamView post end-of-life may expose you to increased security vulnerabilities, compatibility issues, and potentially reduced functionality. To avoid these risks and ensure uninterrupted service, we encourage migrating to EchoExam, which is designed to offer superior security, compatibility, and a range of advanced features that align with current technological standards. For questions click here.
Whether you contact us online or by telephone or email, please have the following information ready so that we can provide the most timely and productive response:
- Your contact information (name, telephone number, email address).
- Your operating system version.
- Your ExamView version.
- A description of the problem, including any steps taken to re-create the issue, if applicable.
Online
For the fastest response time, please use our Support Contact Form:
https://echo360.com/get-support/
Once you have reported your issue, you will receive an automated reply that includes a case number for future reference.
You may also send any support-related inquiries via email. This will automatically generate a support case.
Once you have reported your issue, you will receive an automated reply that includes a case number for future reference.
Telephone
Telephone support is available during business hours, excluding Echo360 company holidays. If you leave a voicemail, that message will be reviewed during normal business hours.
Hours of Operation | Phone Number |
---|---|
Monday – Friday between 8 AM – 8 PM Eastern Time (ET) |
+ 1 877 ECHO360 x2 + 1 877 3246360 x2 |