PointSolutions: Changing User Roles

As an account administrator, you have the ability to change a user's role.

1. From a web browser, go to your region's login page:
   1. North / South America
   2. Europe / Africa / Middle East
   3. Asia Pacific
2. Enter your email and password as prompted.
3. Click Users at the top of the page.
   

   The users within your organization are displayed.

   
4. To change the role for an individual user, click on the 3 dots next to their row and select Change Role.

   Use the Search bar, All Statuses and / or All Roles drop-down to aid in finding a user.

5. Click the Role drop-down and select Participant, Instructor, or Administrator.
   

   Use the drop-down under Reassign Content to select a new user if you are changing from an Administrator or Instructor to a Participant,

   

6. Click Apply Change.

You may change users in bulk by selecting multiple checkboxes on the left and using the Change Role button at the bottom.