You may see an error opening PowerPoint from the PointSolutions desktop application or the PowerPoint integration may be grayed out in the app. If so, first make sure PowerPoint is closed. You may need to reboot your computer to ensure PowerPoint is closed properly.
If that doesn't work, you may need to repair Office 365 on your Windows PC:
To do a repair on Microsoft Office 365:
- Navigate to Apps and Features.
- You can quickly find this by right-clicking on the Windows Start Button on the Task Bar and select this option from this list.
- Ensure that all Microsoft Office applications are closed (Word, Outlook, PowerPoint…)
- Find the version of Microsoft Office that will be used for PointSolutions.
- Click and select Modify.
- Select Quick Repair and continue.
- If you are still experiencing issues after doing this, go back to this screen and select Online Repair. This will take a bit longer and it requires an internet connection.