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PointSolutions: Technical Requirements

Echo360
  • Updated

PointSolutions is designed to function on most computers; however, some basic hardware and software requirements exist.

Requirements for Software and Hardware

The following software and hardware specifications are required before using PointSolutions:

  • Microsoft Windows® supported versions (32- or 64-bit)
    • Windows 10
    • Windows 11
  • macOS® supported versions 
    • macOS 13.7 Ventura
    • macOS 14.7.2 Sonoma (supported with PS Desktop v9.0.8 and up)
    • macOS 15.4.1 Sequoia (supported with PS Desktop v9.1.0.5 and up)
  • Microsoft Office® PowerPoint supported versions
    • Windows:
      • PowerPoint 2016
      • PowerPoint 2019
      • PowerPoint 2021
    • macOS:
      • PowerPoint 2019
      • PowerPoint 2021
  • Local Installation of Microsoft Office®:
    • 2016 or later for Windows (32- or 64-bit; for PowerPoint® Polling and viewing exported reports in Excel®)
    • 2019 or later for macOS

      PowerPoint web is not supported by either Windows or macOS.
      PowerPoint files should be saved locally (not on OneDrive or other cloud storage) to ensure that polling will run properly.

  • Microsoft .NET 4.8, SP1
  • 2 GHz Dual Core Processor
  • 4 GB RAM
  • 500 MB hard disk space
  • 1024 x 768 at 32-bit color or higher resolution, up to 150% DPI (up to 125% DPI for PowerPoint Polling recommended)
  • Standard USB 2.0 port (for USB-based hardware devices)
  • Ethernet or 802.11 compatible wireless network card
  • Adobe® Acrobat® Reader (for printing and viewing Help options)
  • A supported browser (Google Chrome, Apple Safari, Microsoft Edge)
  • An active internet connection (for initial account authentication, PointSolutions app usage (if applicable), and use of Cloud features)

If a participant's screen only shows 25-50% of what the instructor is showing, the instructor must ensure that the display scaling is set the same across all monitors.

Java™ Requirements

Java™ 11 Runtime Environment is required for PointSolutions (formerly TurningPoint) 8.9.7 and above for importing RTF, DOC, DOCX, and QTI documents and exporting reports to Excel and CSV.

After Java™ 8, Oracle has stopped releasing a dedicated Java Runtime Environment (JRE).  If you are on a Mac or prefer an Oracle Java version, we recommend downloading an updated Java™ Development Kit (JDK) from Oracle:

On Windows, we recommend using a JRE from OpenLogic:

To download the latest OpenLogic Java™ 11 JRE, select the appropriate Java version, Operating System, Architecture, and JRE, as shown, and then download the .msi file to install Java™ on your PC:

Compatible Devices

The following devices are compatible with PointSolutions:

The latest firmware versions for ResponseCard XR, NXT, and QT are required for communication between the devices and PointSolutions.

  • ResponseCard RF LCD (PowerPoint Polling and Anywhere Polling)
  • QT Device (PowerPoint Polling, Anywhere Polling, and Self-Paced Polling)
  • PointSolutions app (PowerPoint Polling, Anywhere Polling, and Self-Paced Polling)
  • PresenterCard (PowerPoint Polling and Anywhere Polling)