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PointSolutions: Technical Requirements

Echo360
  • Updated

PointSolutions is designed to function on most computers; however, some basic hardware and software requirements exist.

Requirements for Software and Hardware

The following software and hardware specifications are required before using PointSolutions:

  • Microsoft Windows® 10 or later (32- or 64-bit)
  • macOS® 10.13 or later
  • Microsoft Office® PowerPoint 2016 or later
  • Local Installation of Microsoft Office®:
    • 2016 or later for Windows (32- or 64-bit; for PowerPoint® Polling and viewing exported reports in Excel®)
    • 2019 or later for macOS
  • Microsoft .NET 4.8, SP1
  • 2 GHz Dual Core Processor
  • 4 GB RAM
  • 500 MB hard disk space
  • 1024 x 768 at 32-bit color or higher resolution, up to 150% DPI (up to 125% DPI for PowerPoint Polling recommended)
  • Standard USB 2.0 port (for USB-based hardware devices)
  • Ethernet or 802.11 compatible wireless network card
  • Adobe® Acrobat® Reader (for printing and viewing Help options)
  • A supported browser (Google Chrome, Apple Safari, Microsoft Edge)
  • An active internet connection (for initial account authentication, PointSolutions app usage (if applicable), and use of Cloud features)

If a participant's screen only shows 25-50% of what the instructor is showing, the instructor must ensure that the display scaling is set the same across all monitors.

Java™ Requirements

Java™ 11 Runtime Environment is required for PointSolutions (formerly TurningPoint) 8.9.7 and above for importing RTF, DOC, DOCX, and QTI documents and exporting reports to Excel and CSV.

After Java™ 8, Oracle has stopped releasing a dedicated Java Runtime Environment (JRE).  If you are on a Mac or prefer an Oracle Java version, we recommend downloading an updated Java™ Development Kit (JDK) from Oracle:

On Windows, we recommend using a JRE from OpenLogic:

To download the latest OpenLogic Java™ 11 JRE, select the appropriate Java version, Operating System, Architecture, and JRE, as shown, and then download the .msi file to install Java™ on your PC:

Compatible Devices

The following devices are compatible with PointSolutions:

The latest firmware versions for ResponseCard XR, NXT, and QT are required for communication between the devices and PointSolutions.

  • ResponseCard RF LCD (PowerPoint Polling and Anywhere Polling)
  • QT Device (PowerPoint Polling, Anywhere Polling, and Self-Paced Polling)
  • PointSolutions app (PowerPoint Polling, Anywhere Polling, and Self-Paced Polling)
  • PresenterCard (PowerPoint Polling and Anywhere Polling)