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My Cases

  • Viewing Classroom Content

    Being "in the classroom" means viewing the content or media in the class, and interacting with the media in so...

    Jan 03, 2019 12:20PM EST
  • Viewing Live Classes

    Some institutions may configure classes to be viewed in real-time, while they are being taught. These are call...

    Jan 04, 2019 10:41AM EST
  • Using Classroom Tools

    The tools available inside a classroom are designed to help you interact with the material in the classroom as...

    Jun 13, 2019 11:20AM EDT
  • Taking Notes

    Once in a classroom, you can take notes while viewing the presentation. The Notes panel appears to the right o...

    Feb 21, 2019 09:28AM EST
  • Flagging and Bookmarking Content

    Bookmarks allow you to identify classroom material you want to return to later, to re-review or take notes on....

    Jan 03, 2019 12:56PM EST
  • Viewing Video Transcriptions

    Some classes with video media in them will also have a transcription of the spoken text available for viewing ...

    Mar 20, 2019 02:47PM EDT
  • Viewing and Posting Questions

    NOTE: Some institutions disable the Q&A functionality; if you do not see the Questions button or panel as ...

    May 28, 2019 11:49AM EDT
  • Responding to Questions or Posts

    NOTE: Some institutions disable the Q&A functionality; if you do not see the Questions button or panel des...

    Feb 21, 2019 09:17AM EST
  • Responding to Activity Slides

    Instructors may post questions during class for you to answer. The sections below provide instructions for res...

    Jan 14, 2019 09:04AM EST
  • Using Your Mobile Phone to Respond to Activity Slides

    During lecture your instructor may post interactive activity slides, which you can respond to using the SMS (t...

    Jan 03, 2019 12:59PM EST
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