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Viewing and Posting Questions
Last Updated: Feb 21, 2019 09:15AM EST

This article applies to:  Echo360 Instructors

NOTE: Some institutions disable the Q&A functionality; if you do not see the Questions button or panel as described below, check with your school's help desk to see if this is the case with your institution.

If you have a question while viewing a classroom presentation or want to respond to a question someone else asked about the class, select the Discussions icon from the toolbar. This is a toggle button which also closes the Questions panel when not needed.
Classroom with Discussion button identified and questions panel open as described

Any posted question can generate multiple responses, generating discussions about the class material.

Click the menu arrow (also called a "chevron") located to the right of a question/response to display the Edit and Delete commands. All users can edit their own (and only their own) questions or responses. Users can also delete their posts, and instructors can delete any post.

To endorse a particular post, click the "thumbs up" icon.

For Live streaming classes, the Questions panel appears by default, allowing viewers to chat about the class in real-time.

All posts (and responses) entered through the classroom questions panel also appear in the Q&A tab for the course. If a post references a point in the classroom video or a particular slide, that visual cue also appears with the question in the Q&A tab.

Question and response fields will accept several thousand characters, and while you can enter line breaks into the field, they are not retained. Meaning readability of the post provides a practical limit to how much you can enter. Attachments are limited to 10MB.

To post a question from the classroom

  1. In the classroom toolbar, click the New Question icon.
    The Discussions panel opens to show a New Question text box, the same as if you had clicked New Question from the Discussions panel.
    Student classroom view with new question icon and panel identified

     
  2. Enter text into the New question textbox
  3. Click the paperclip icon to include an attachment with your question.
  4. Select whether to Reference class content with the question. This simply means that the classroom presentation will synch to the question when another user selects it.
  5. Enable the Post anonymously slider to post the question without your name. Instructors can see the authors of all posts; students cannot.
  6. Click POST QUESTION.

The question can now be viewed and responded to by students or instructors of the section.

To view classroom questions/discussions

  1. In the classroom toolbar, click the Discussions icon (shown below) to open the Discussions panel and view posts and responses, pose questions, and respond to others' questions.
    Student classroom view with discussion icon and open panel identified

    Click the flag below the question to bookmark it (the flag changes from gray to blue). Bookmarking a question makes it show up in your Study Guide (questions you post are automatically bookmarked).
     
  2. In the classroom toolbar, click the Discussions icon (shown below) to open the Discussions panel.
    Student classroom view with discussion icon and open panel identified
     
  3. Click the question/post you want to respond to.
    The Questions panel changes to show a button for responding as well as any previously posted responses.
    Discussion panel with clicked question for responding as described

     
  4. Click RESPOND TO THIS QUESTION.
    The question panel changes to show a response text box.
    discussion panel with response text box shown for responding to post as described

     
  5. Enter your response in the text box.
  6. Click the paperclip icon to include an attachment with your response (optional).
  7. Enable the Post anonymously slider to post your response without your name. Instructors can see the authors of all posts; students cannot.
  8. Click POST.

The Discussion panel changes to show you have responded to the question.

The question appears for all users in the Questions panel for this class and in the Q&A tab for the course. Other class members, including instructors, can respond to or endorse your post.

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