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Log in and out of Universal Capture
Last Updated: Aug 02, 2019 11:33AM EDT

This article applies to:  Echo360 Admins

Universal Capture (UC) will prompt you to log in, if not previously authenticated, using the same Echo360 login process you are used to. If your institution uses Single Sign-On (SSO) authentication and you log into an institution/university portal to access Echo360, Universal Capture will walk you through the login process via your default browser, and you will see an institution login page similar to the one you typically log into.

IMPORTANT: If you access Echo360 through a learning management system (LMS) such as Canvas or Blackboard or Moodle, you must establish a direct login to Echo360 to publish Universal Capture recordings. See Creating or Changing Your Echo360 Password.

Depending on your Institution settings and how you access Universal Capture, you will encounter one of the following workflows:

If you belong to multiple Institutions and need to switch between them, see the information on how to logout and Change your Institution below.

NOTE that using the “Alternate login” link on the main Echo360 login page does not log you into Universal Capture, it only logs you into the main Echo360 web application.

Log in with Simplified Sign In turned OFF (default workflow)

  1. Launch Universal Capture.
  2. If not already authenticated, you will be prompted to log in at which point your default browser will launch to guide you through the login process.
    Login prompt
  3. Enter the requested username/email and password if requested, and click SUBMIT.
    If your institution uses SSO to authorize you, you will see an institution login page, similar to the one you typically log into.
    SSO login example as described
    Otherwise, you will see the Echo360 login page.
    Echo360 login page as described
    When logging into UC: Classroom with the Echo360 login page, you do not have to separately enter your email address, but the initial focus is on the password field instead of the email address field.
  4. You are then redirected back to Universal Capture to create or control a capture.

    After logging in, the browser tab with the redirect notice will remain open.

Log in with Simplified Sign In turned ON

  1. Launch Universal Capture.
  2. If not already authenticated, you will see the login screen, requesting your user information.
    Universal Capture displaying login screen
    If your institution uses SSO to authorize you, you will see an institution login page, similar to the one you typically log into.
  3. Enter the requested username/email and password, and click SUBMIT.
  4. You can then use Universal Capture to create or control a capture.

Log in with a browser

  1. Launch Universal Capture.
  2. If not already authenticated, you will see the login screen, requesting your user information.Browser based sign in page
    If your institution uses SSO to authorize you, you will see an institution login page, similar to the one you typically log into.
  3. Enter the requested email and click SUBMIT.
  4. Select your Institution and click SUBMIT.
  5. Enter your password and click SUBMIT.
  6. You can then use Universal Capture to create or control a capture.

To change your Institution

Both Universal Capture: Online and Universal Capture: Device are tied to your Institution when logging into/out of the main Echo360 web application. However, if you belong to multiple institutions it only logs you in for the institution you selected during login. For example, if you logged into Institution A and then changed your Institution to Institution B, you would get a warning when attempting to access UC in Institution B.
Not authorized warning, as described

  1. Logout of the main Echo360 web application.
  2. Log back into Echo360, selecting the Institution where you would like to access Universal Capture.

Universal Capture: Classroom (the desktop application) is tied to your Institution during the installation process.

  1. Uninstall the current version of Universal Capture: Classroom.
  2. Re-install Universal Capture: Classroom using the Institution ID of the desired Institution.

Universal Capture: Personal is tied to your Institution during the initial login process rather than during installation. Once a user logs in initially and selects their Institution, Personal mode remains tied to that Institution until those settings are cleared and any currently logged in user logs out.

  1. Launch Universal Capture.
  2. Click into the Universal Capture menu:
    • Echo360 Capture on a Mac.
    • Help on a Windows machine.
  3. Click Clear Institution Settings.
    Universal Capture menu with Clear Institution Settings selected
  4. Logout (if necessary).
  5. Log in using credentials from the desired Institution.

To log out

Logging out of Universal Capture does not log you out of the main Echo360 web application.

  1. Launch Universal Capture.
  2. Click your name to bring up your user details.
    User details for logged in user
  3. Click LOGOUT.
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