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Adding/Uploading Transcriptions to Captures (Instructors)
Last Updated: Apr 12, 2019 12:05PM EDT

This article applies to:  Echo360 Instructors

Some institutions may institute a manual transcription process, while some may use automated transcriptions. Even if you are using the automated transcription service, you may find the need to edit the automatic transcriptions, where the text is not accurate or the speaker's words could not be heard or understood by the automation. In this case you can download the transcription, edit it, then re-upload (instructions below). If the capture already has a transcription file associated with it, uploading a new file replaces the currently visible transcription with the new file's contents.

Adding new or uploading edited transcriptions can be done by Admins for all captures, and by Instructors who are owners of the media. Co-instructors can also add or manage transcriptions on a capture IF the co-instructor edits toggle is turned on for any section where the capture is published.

Transcription files can only be in WebVTT format (*.vtt). 

Echo360's transcription service is coded to the WebVTT spec as defined by the W3C: As long as your VTT file meets the specification, Echo360 will accept it.

To upload a transcription file to a capture

  1. Click on the tile of a video in your Content Home to open the media details page.
    Alternately you can click a Video icon from the Class List and select Details from the menu that appears.
  2. Scroll down below the playback panel, and on the right side find the Transcripts entry identified in the figure below.
    content details page with transcript option shown for steps as described
  3. Click either Add or Update > Upload, depending on whether the capture already has a transcription file applied.
  4. In the Filepicker window that appears, navigate to and select the transcription (VTT) file to apply to this capture.
    Only .VTT file types are accepted. 

Once the file is uploaded, it is applied to and synced with the capture video. This processing should take a very brief period of time.

NOTE that if a user edits the video, the transcription file may need to be re-done and re-uploaded for application to the edited video. If ASR is turned ON, and the edited file is published, the edited video will be re-sent for automated transcriptions. Meaning you may need to download the edited transcription, re-edit the updated version, then upload the new file.
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