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Universal Capture for Instructors
Last Updated: Nov 08, 2018 01:11PM EST

This article applies to:  Echo360 Admins

NOTE: Universal Capture for Windows is now available for institutions that have opted in for Universal Capture selected beta testing. If you are interested in more information regarding beta testing contact your Echo360 representative or send a message to

Universal Capture is a cross-platform application that can be installed on a classroom computer in Classroom mode or on a personal computer in Personal mode and is used as a capture device for recording lectures and other classroom activities. Because it has an easy to use interface, instructors can easily launch the interface and use it to perform ad hoc captures, or control scheduled captures as needed.

Classroom mode of Universal Capture allows for remote monitoring of the computer as well as remote control of recordings.

Launching Universal Capture

Universal Capture can be accessed in multiple ways:

  1. Through the Desktop Application
    • Via the Applications menu on a Mac, as shown in the below figure.
      Universal Capture desktop application shown in Applications directory
    • Via the Start menu on a Windows PC, as shown in the below figure.
      Windows Start menu with UC
  2. Through the device Web UI by navigating to the IP address or domain name for the device in your web browser. (Classroom mode only)

    NOTE that the Universal Capture device Web UI is only accessible if single sign-on (SSO) for devices has been enabled for your Institution and is configured on the device. Contact Echo360 support for more information on Device SSO.

  3. Through the Universal Capture button via the Instructor Dashboard, as shown in the below figure. (Classroom mode only)
    UC button as described

Using Universal Capture

Universal Capture has been designed with an easy-to-use interface, allowing you to create an ad hoc recording or impromptu lecture (instructions below). When using Classroom mode, you can also control a scheduled lecture being recorded.

For detailed information on how to create and control these types of recordings, see:

NOTE: In Classroom mode, you cannot start an ad hoc capture within five minutes of the next scheduled capture. The scheduled capture requires a "preroll" period before it can begin, and clicking Record will start the upcoming scheduled capture early.

Banner displayed in UI to show upcoming scheduled capture

NOTE: If the Universal Capture UI is left open, after 20 minutes with no user interaction the previewing windows will time out.

Continue previewing prompt

Logging into Universal Capture

In Universal Capture: Classroom for the Mac, a user must be logged in to be able to record audio and video sources. Display sources will always be recorded when configured. Furthermore, if the user logs out during the recording, any video or audio will stop at that point.
Best Practice: Have the classroom computer continuously logged in to a shared account.
Alternate Practice: Have Instructors log in as soon as they enter the classroom and before the capture is scheduled to begin.

Universal Capture will prompt you to log in if not previously authenticated. If your institution uses Single Sign-On to authorize you (meaning you log into a university portal or other access point, and not directly into Echo360), you will see an institution login page, similar to the one you typically log into. Otherwise, you will see the Echo360 login page.

Here are some authentication workflows you should be aware of:

  • When using the Echo360 login page, logging into/out of the main Echo360 web application also logs you into/out of the desktop application. However, if you belong to multiple institutions it only logs you in for the institution you selected during login.
    • The “Alternate login” link on the Echo360 login page does not log you to the desktop application, it only logs you into the main Echo360 web application.
  • Logging into/out of the desktop application does not log you into/out of the main Echo360 web application.
  • When logging into the desktop app in Classroom mode with the Echo360 login page, you do not have to separately enter your email address, but the initial focus is on the password field instead of the email address field.
Login screen
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