How can we help?

My Cases

Universal Capture Specifications
Last Updated: Nov 08, 2018 11:08AM EST

This article applies to:  Echo360 Admins

Universal Capture is a cross-platform capture application that allows you to create captures from either your personal computer (when using the desktop application), the Web UI or the Universal Capture button from your Instructor dashboard (if enabled), then publish them to one or more courses.

Please refer to the following topics as appropriate for further information and instructions:

NOTE that the Universal Capture device Web UI is only accessible if single sign-on (SSO) for devices has been enabled for your Institution and is configured on the device. Contact Echo360 support for more information on Device SSO.

System requirements for Desktop Application

The following are the minimum specifications for a Universal Capture device:

  • 10/100 network interface
  • 20 GB free hard drive space for installation
    • Additional 50 GB free hard drive space for content storage recommended
  • An internal audio device or USB port for audio capture (audio is required to be configured)

Windows requirements

  • Windows 10 (64-bit) or higher

Universal Capture is only supported for use with the 64-bit version of Windows 10. If you attempt to install Universal Capture on a 32-bit system, you will encounter the following error
Installer error for 32-bit systems

Mac requirements

  • macOS 10.12 (Sierra) or higher

Universal Capture is not supported for use on Virtual Machines or when using Boot Camp on a Mac.

Browser requirements

Universal Capture is supported on the latest versions of the following browsers:

  • Chrome
  • Firefox
  • Safari
  • Internet Explorer
  • Edge

Capture inputs

NOTE that with the release of macOS 10.14 (Mojave), you will be prompted to allow access to Audio and Video inputs. See Allowing access to inputs in macOs 10.14 (Mojave) for further details.

Audio MUST be configured. You can use the built-in soundcard input, a 1/8" line-in/mic-in connection, or a USB-attached audio device (including a microphone on an attached video camera if there is one). Audio levels should be configured on the input to be as high as possible without reaching maximum levels during peaks, which can cause audible distortion during recording.

Display is captured from the local VGA screen buffer and requires no external connection or configuration.

Video can be captured using the built-in web-camera on the computer, or via one or more USB-attached video cameras.

NOTE: If possible, for externally-attached devices, install only the necessary drivers for the device. Do not install the accompanying application software, as these programs can sometimes interfere with Universal Capture.

Capture options

Universal Capture supports the following input combinations:

  • Audio (A)
  • Audio/Video (A/V)
  • Audio/Display (A/D)
  • Audio/Display/Video (A/D/V)
  • Audio/Video/Video (A/V/V)
  • Audio/Display/Display (A/D/D)

BEST PRACTICE: A/D/V, A/V/V, and A/D/D recordings can be processor-intensive. Do test captures to be sure your computer and input devices output a quality that meets your standards.

Capture products

Universal Capture can generate the following output:

  • Classroom Player presentation, including audio and up to two visual inputs (any combination of display/video)
  • Downloadable mp3 audio-only file
  • Downloadable SD mp4 file, including audio, display, and/or video
  • Downloadable HD mp4 file, including audio, display, and/or video
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found