Echo360 is a web-based application that uses a browser to view content and as such has certain browser requirements. Beyond ensuring you're using a supported browser, there are also some configuration settings you may need to check or change to successfully use Echo360.
Enabling Cookies and the Flash plug-in for your Browser
Some Echo360 users may not find it necessary to enable cookies in the browser, but many will, especially if they access Echo360 through an LMS (learning management system) or other site that opens Echo360 inside of a frame. In addition, Live streams require the use of Adobe Flash, and your browser must have the Flash plug-in both installed and enabled for Echo360.
The articles listed below provide procedures for how to configure each browser to allow Echo360 to seamlessly provide content.
- Chrome Recommended Browser Configuration
- Safari Recommended Browser Configuration
- Internet Explorer 11 Recommended Browser Configuration
- Firefox Recommended Browser Configuration
Despite using Flash, iOS allows for Live stream viewing. How? iOS uses HLS instead of Flash for live streaming. (HLS stands for HTTP Live Streaming Protocol, in case you were interested.)
Unfortunately Android devices CANNOT be used to view Live streams.