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Supported Devices for Legacy Personal Capture Mac
Last Updated: Mar 28, 2019 10:15AM EDT

This article applies to:  Echo360 Instructors

End of Support for Personal Capture
August 30th, 2019: The download links for PCAP will be removed from the platform. This is also the end of support date for these applications in Europe, Middle East, and Africa (EMEA). While the applications will likely continue to work for the rest of the year, there will be no support available. Clients in the EMEA region should plan a full transition to Universal Capture before this time. Clients in other regions can continue to use existing PCAP installations but will no longer have the ability to download it.
January 15th, 2020: This date marks both the end of life and the end of support for these applications globally. As of this date, PCAP will cease to work with the Echo360 platform due to enhancements in the capture pipeline that will only work with Universal Capture. It is of utmost importance that all Echo360 clients complete their transition to Universal Capture by this time.

Personal Capture for Mac uses QT Kit for capturing media. It is supported on OS X 10.10 through 10.12. Personal Capture for Mac automatically detects attached USB devices. If the camera has a built-in microphone, you can use one camera for both audio and video capture.

The input devices listed on this page have been qualified for use with PCAP for Mac by Echo360.

Sections on this page include:

Best practices for web cameras

The following are best practices for using webcams to capture media: 

  • Current drivers: Use the most current drivers for your web camera. You can find these drivers on the website of your PC or laptop manufacturer. You can also have the operating system of your computer search for current drivers.
  • Check the camera's documentation: The camera probably has settings that will help you get the most of your recordings. Refer to the documentation to find the configuration that works best for your setup.
  • OS Updates: Please have the most current updates applied to your operating system.
  • Driver-only installation: If possible, use the "driver-only" installation of the camera software. Most web camera vendors allow for this. In some cases, the software included with the web camera can interfere with the Personal Capture or Classroom Capture software, and the "driver-only" method is the supported method.
  • Test a capture: Perform and review a test capture before using the camera routinely.
  • Work with a trusted vendor: Echo360 recommends selecting a camera vendor that provides, support, upgrades, and a product path for the long term.

Test protocol for web cameras

To ensure successful recording, we encourage you to follow the below test protocol the first time you use any web camera, especially if you are using a camera not specifically listed as a supported device. In many cases, an unsupported web camera will work.

Testing web cameras

  1. Ensure there are no other software applications accessing the web camera while Personal Capture is running.
  2. Do a 15 minute A/V recording with the camera. 
  3. Examine the media using the Personal Capture software editor.
  4. Publish the capture and wait for processing.
  5. Evaluate the processed capture. Does the output meet your standards?

Video devices

Manufacturer Model Features/Description Use Cases
Logitech C920
photo of Logitech C920 camera
Tripod-mountable 1080p/30fps camera with autofocus
H.264 video compression
Carl Zeiss® lens with 20-step autofocus
Built-in dual stereo mics with automatic noise reduction
Automatic low-light correction
Best for capturing presenter as he/she moves around the room
Ideal for high-quality audio recording in noisy conditions
Ideal for rooms with poor lighting conditions
High capturing resolution ensures best video quality
Versatile mounting system provides additional placement options
Microsoft Lifecam Cinema
photo of Microsoft Lifecam cinema camera
Multi-mount 720p/30fps camera with autofocus
TrueColor Technology with face tracking
Wide angle lens
360-degree rotation
Wideband microphone
Best for capturing presenter as he/she moves around the room
Versatile mounting system provides additional placement options
Ideal for picking up audio during recording in large room

Audio devices (external USB microphones)

Manufacturer Model Features/Description Use Cases
Jabra Jabra Speak 410
photo of jabra speak 410 microphone
Omni-directional / Noise filter microphone
Standard (E-STD) microphone sensitivity
Mute function
Suitable for capturing the presenter's audio as he/she moves remains near the podium, or for meetings and conferences
Best for use in medium-sized rooms
Blue Snowball USB Condenser Microphone
photo of Blue snowball USB microphone
Dual capsule design incorporates omnidirectional and cardioid elements to give you a choice
-10dB pad switch eliminates noise and distortion when capturing signals at extreme volume levels
18 Hz-40 Hz frequency response and 44.1 kHz/16 bit Sample/Word
Suitable for capturing the presenter's audio as he/she moves remains near the podium
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