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Recommended Browsers
Last Updated: Oct 17, 2019 11:17AM EDT

This article applies to:  Echo360 Instructors

Echo360 is a web-based application, and as such does not have specific OS requirements. It does, however, have certain browser requirements. While we can't test every version of every browser out there, we do test the most popular browsers and most recent versions. There also may be specific configurations you need to check or change to use Echo360 successfully, depending on whether you access Echo360 through an LMS (Canvas, Moodle, Blackboard, etc), and whether Echo360 opens in its own tab or within the LMS frame.

Tested Browsers:

The articles linked below provide procedures for how to configure each browser to allow Echo360 to seamlessly provide content by enabling cookies.

If you use keyboard navigation to maneuver through the interface, refer to this article on enabling Tab key settings in MacOS, Safari, and Chrome:

Disable Ad Blockers

Various AdBlocking programs interfere with some of the UI, most significantly, the "Share" functionality, for Instructors and Students. In particular we have encountered issues with:
  • AdBlock Plus
  • PrivacyBadger
  • uBlock Origin
  • SuperBlock
We certainly want our users to use ad blockers on their browsers but request that you DISABLE any/all ad blockers for the Echo360 domain that applies to your region (,,,, au). 

Supported Browsers for LIVE streaming

Live streams are tested on and supported for viewing using all of the above-listed browsers.

NOTE that when viewing the Live stream on a mobile device, the Echo360 Mobile Apps do NOT currently allow for Live streaming, but Live streams can be viewed using a supported browser on any mobile device.
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