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Device Communication in the Echo360 Environment
Last Updated: Dec 26, 2017 12:48PM EST

This article applies to:  Echo360 Admins

The information on this page addresses the communication methods used by Echo360 capture devices. These devices need to communicate externally with the Echo360 active learning platform as well as internally to other servers via the local area network (LAN).

NOTE: The information on this page applies to all capture devices except as follows:
 -- Classroom Capture - DHCP and NTP do not apply; handled by computer OS
 -- Personal Capture - DHCP and NTP do not apply; handled by computer OS

External Device Communication and Firewall Port Requirements

Capture devices require only two external communication ports; one to the Echo360 server, and one to the default network time server.

If you use an internal time server, the external NTP server connection is not needed.

Port Description Default Port Port Direction Protocol
HTTPS (Secure Hypertext Transfer Protocol)
Outbound required to Echo360 server
443 outbound TCP
NTP (Network Time Protocol) to *.pool.ntp.org (default Echo360 time server)
(If you use an internal time server, this does not apply.)
123 outbound UDP
RTP (Real-time Transport Protocol) to Active Learning Streaming Servers
(Applies only to LIVE streaming; see Port Configuration for LIVE Streaming for details.)
64936-65535 outbound UDP

Internal Network Device Communication Ports and Methods

Device communications through the internal network or LAN are defined in the below table.

Port Description Default Port Port Direction Protocol
DHCP (Dynamic Host Configuration Protocol)
(Appliance may be set to static addressing later but requires DHCP initially.)
67, 68 both UDP
DNS (Domain Name Service) 53 outbound UDP
HTTPS (Secure Hypertext Transfer Protocol)
(Optional, for device web interface access, including ad-hoc capture UI)
443 inbound TCP
HTTP (Hypertext Transfer Protocol)
(Optional, for device web interface access, including ad-hoc capture UI)
80 inbound TCP
RTMP (Real-time Messaging Protocol) to users
(For LIVE streaming to users)
80 inbound TCP
Internal NTP Time Server (if used)
(If you use the default Echo NTP server, see table in section above.)
123 outbound UDP
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