The front of the Echo360 POD has a touchscreen display. The use of the display and the items available are provided in the sections below.
(single finger only)
|Swipe from left to right
|Swipe from bottom to top to scroll down.
Use to scroll through menu options to find selections.
|Swipe from top to bottom to scroll up.
Use to scroll through menu options to find selections.
|Tap for selection.
Tap on the menu item you want to select. This activates that selection or opens the selected menu.
The Status Screen
The Status Screen appears as the default screen. The Status Screen shown in the below figure contains numbered tags identifying the different fields on the screen. The fields and their information described in the table that follows.
|1||Date and time||The current local time of the device, in HH:MM:SS AM/PM (i.e. 10:00:40 AM)
If an exclamation mark appears next to the Date and time, please review the NTP settings of the appliance (via the Network Menu).
|2||Recording state||Idle: Default state of the device when no capture task or publishing task is occurring. When the device is in this state, any action can be performed.
When the Record icon is tapped to start an ad hoc capture, the POD uses the input and quality set for the device via the One-touch recording profile. For more information, see "What is the One-Touch Profile" in our FAQs section.
Recording (with Timer):
Paused: Displayed while the capture is paused.
Stopping (with Timer): Displays the "Time Remaining", which counts down while the device is finalizing the capture.
|3||Status bar||Connectivity Icon: Shows whether or not the device is currently connected to the active learning platform. The connectivity icon is also animated while the device is uploading a capture.
See our FAQs section for further information on recovery mode.
Device message codes E1 through E11. For more information, see the Device Messages section below.
|4||Capture status & actions||This shows any pertinent actions that can be taken by a user depending on the current Recording State. When Idle, this will show the next upcoming capture (if applicable). When Recording, this will show actions that can be taken.|
|5||Channel 1 configuration||What input the Channel 1 input is configured to use for the current or next scheduled capture. If the device is Idle and there are no upcoming scheduled captures, this section will display the word, "None".|
|6||Audio configuration||What input the Audio input is configured to use for the current or next scheduled capture. If the device is Idle and there are no upcoming scheduled captures, this section will display the word, "None".|
|7||Channel 2 configuration||What input the Channel 2 input is configured to use for the current or next scheduled capture. If the device is Idle and there are no upcoming scheduled captures, this section will display the word, "None".|
|8||Channel 1 connection||Displays HDMI when a valid signal has been detected.|
|9||Channel 2 connection||Displays HDMI and/or USB when a valid signal has been detected.
|Not shown||VU Meters||The volume unit (VU) meters on either side of the display provide feedback on the signal level being received from the audio equipment.|
Recording States and their Associated Actions
The touchscreen of the POD provides the current recording state of the appliance along with icons for actions available based on the current recording state.
|Recording state shown on the screen||Capture actions available||Additional information|
|Pod is idle
||Record icon tap to begin recording
||Capture information will show
No Captures Scheduled or
The title of the next upcoming capture if one is scheduled
|Pod is currently capturing||Pause icon - tap to pause the recording
Stop icon - tap to stop the recording
Extend capture - tap the words to extend the currently recording capture
|Capture information will show the time remaining on the currently recording capture.
Tap Extend capture to add time to the capture currently recording.
You can extend a capture by 5-minute increments, up to one hour (as long as there is no conflict with the next scheduled capture).
The POD will display the following messages in specific situations. These messages appear across Section 2 of the Status Screen (as described above). If the need arises to contact Technical Support, be sure to provide the code number (E1 through E11) shown in the upper-right corner of the status screen (Section 3), to ensure it is included in the support ticket.
|Message Displayed||What to do|
|Oops! Something's wrong.||Please run and save the built-in diagnostic report and send that information to Technical Support in order to open a support ticket.|
|Oops! Something's wrong. Hold on while I fix it.||Wait at least 5 minutes, to give the device time to recover. If this message is still displayed after that time, power cycle the device. If the power cycle fails, then try device reset. If the device is still not functioning properly, please contact Technical Support.|
|Oops! Something's wrong. I need help. Please perform a factory reset.||Perform a Factory reset (through the Administration menu).
Yes, the device could reset itself, but a device reset automatically erases all content currently on the device. Manually resetting the device provides the option to recover any data on the POD's internal drive prior to the reset.
|This disk appears to be empty. Hold on while I set it up.||Even though this is an Error code, it's not necessarily an error message. It is perfectly normal to see this message while setting up the device.|
"Hold on while I fix it"
If you're upgrading a device and a message appears on boot-up that includes, "Hold on while I fix it", the device could revert to a previous disk image. If there is no previous disk image, the device will reboot in recovery mode.