End of Support for Personal Capture
August 30th, 2019: The download links for PCAP will be removed from the platform. This is also the end of support date for these applications in Europe, Middle East, and Africa (EMEA). While the applications will likely continue to work for the rest of the year, there will be no support available. Clients in the EMEA region should plan a full transition to Universal Capture before this time. Clients in other regions can continue to use existing PCAP installations but will no longer have the ability to download it.
January 15th, 2020: This date marks both the end of life and the end of support for these applications globally. As of this date, PCAP will cease to work with the Echo360 platform due to enhancements in the capture pipeline that will only work with Universal Capture. It is of utmost importance that all Echo360 clients complete their transition to Universal Capture by this time.
We're serious - this information is not for the average user.
It's provided because we believe in giving all users the information they might want, and not hiding stuff just because it might not be appropriate for everyone.
The resolution defaults for Personal Capture for Windows outputs are maintained in a set of XML files installed with the program. If the resolution and other output details for the pre-configured selections are not appropriate for your situation and needs, you can manually configure these files. Changes in the XML files will change the output generated for captures made with the corresponding selection in the interface.
If you are not familiar with working in XML files, you are strongly encouraged to work with a local expert or contact Echo360 Customer Support for assistance. You must have Windows Administrator rights on the computer to alter these files.
The output quality XML files are located in the /config/ sub-folder of the Data directory identified during installation. By default this is: c:/ProgramData/Echo360/PersonalCapture/config
The directory contains the following files:
- HighRes.xml - This file controls the output resolution of the Best Quality/Larger Files selection.
- MedRes.xml - This file controls the output resolution of the Better Quality/Medium Files selection.
- LowRes.xml - This file controls the output resolution of the Good Quality/Smaller Files selection.
Each XML file contains property values that determine the capture output quality for Audio, Display, and Video inputs. If needed, you may change these files to generate different output settings for each of the selection options.
You must restart the Personal Capture application for your changes to these files to take effect.
Create Copies of the Original XML Files Before Editing
We strongly recommend that you save a copy of the original XML files, as installed, PRIOR to making changes. In the event something happens where the altered files do not work or are not generating the desired output, you will want to have the original files for the program to use. You can simply create a copy in the same directory with "_ORIG" appended to the file name. For example, MedRes_ORIG.xml.