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Limitations of the Mobile Apps
Last Updated: Nov 12, 2019 09:06AM EST

This article applies to:  Echo360 Students

While the Echo360 Mobile app now provides both video and presentation viewing capabilities, and allows students and instructors to interact with the in-class activity slides, there are still some limitations to using the application. The mobile apps are not designed to replace the full capabilities of Echo360 as provided through a browser (but we're getting closer!).

Currently, the Mobile Apps do not:

  • Allow you to view Live-streamed classes. You must use a mobile or desktop browser to view live streams. You can view the completed video through the Mobile app once it is published.
  • Provide access to content Groups.
  • Provide viewing of public links to videos; those are viewed through the mobile browser, not through the Apps.
  • Provide any administrator functionality; administrators, unless they are also instructors and/or students within a section, cannot log into and use the mobile apps.
  • Allow you to switch roles (or institutions) once you are logged in. If you need to connect as a different role (student/instructor), log out and log back in.
  • Allow Instructors to upload a video directly to a class; all video uploads are placed into your Echo360 Library.
  • Allow instructors to view their Echo360 Library. Meaning you can upload via the app to your library, but you must use a browser to publish the video to a class.
  • Provide student view counts or percentages for Offline Mode viewing of class videos (this is the same as it is for browser-based interaction; we cannot track views of downloaded videos).
  • Allow LMS users to log in until they establish a direct Echo360 password.
  • Provide LMS Gradebook "presence" for students who view classes solely through the App. 

Those last two bullet points about LMS users and the Mobile Apps are covered in Mobile Apps and LMS Users. If you are an LMS user (your institution accesses Echo360 through a learning management system such as Blackboard, Canvas, Desire2Learn, Moodle, or Sakai), you are strongly encouraged to review the information in that article.
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