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Personal Capture for Mac
Last Updated: Mar 28, 2019 10:07AM EDT

This article applies to:  Echo360 Admins

End of Support for Personal Capture
August 30th, 2019: The download links for PCAP will be removed from the platform. This is also the end of support date for these applications in Europe, Middle East, and Africa (EMEA). While the applications will likely continue to work for the rest of the year, there will be no support available. Clients in the EMEA region should plan a full transition to Universal Capture before this time. Clients in other regions can continue to use existing PCAP installations but will no longer have the ability to download it.
January 15th, 2020: This date marks both the end of life and the end of support for these applications globally. As of this date, PCAP will cease to work with the Echo360 platform due to enhancements in the capture pipeline that will only work with Universal Capture. It is of utmost importance that all Echo360 clients complete their transition to Universal Capture by this time.

Personal Capture (PCAP) is a stand-alone application designed to be used by Instructors on their personal computers to generate captures outside of the classroom environment.

The topics in this section of the Online Help provide installation and user instructions for Personal Capture for Mac and include:

PCAP cannot record high-definition content that is protected by High-bandwidth Digital Content Protection (HDCP). Newer Mac models have HDCP enabled, which restricts the playback of some types of content in high-definition. If you attempt to record the display feed of HDCP-protected content, the display may be blank, be shown as disconnected, or may record in very low resolution/quality. You can play the content in Standard Definition, or attempt another workaround (search Apple forums for possible solutions).

Refer also to:

See Personal Capture For Windows for instructions for Windows users.

Known Issues for capture on some Retina Display Mac models. See Using PCAP Mac on Retina Display Models for information on workarounds and configuration settings to get the best possible output for your PCAP Mac recordings.
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