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Device Monitor Overview - Administrators
Last Updated: Nov 14, 2018 11:33AM EST

This article applies to:  Echo360 Admins

If using a light with the Echo360 POD or Echo360 PRO appliance, see the section below for additional information.

If using the Echo360 Device Service, see Using the Device Monitor Software as a Service below for additional information.

In the Echo360-speak, the term Device Monitor refers both to a small light attached to a classroom PC, as well as to the software that makes the light work with our system. The light is also sometimes referred to as a "puck-light".

This light has two functions:

  • The light color/flash pattern indicates the status of a capture currently occurring
  • If configured to do so, the Delcom light acts as a button; pressing it can start, stop, pause, or resume a capture.

    The Kuando lights are not capable of acting as a button for capture controls.

Strictly speaking, however, the Device Monitor is actually the software. It is a Windows-only application designed to work with the Delcom USB HID Visual Signal Indicator and the Kuando Busylight UC Alpha and UC Omega lights. The Device Monitor software provides communication between the light and the capture appliance (SCHD, Echo360 PRO, Echo360 POD, CCAP or Universal Capture installation).

The Device Monitor lights are small lights that attach via USB port to a classroom PC. The Delcom USB Visual Signal Indicator is available from Delcom Products, product number 904007-SB. The Kuando Busylights are available from the Busylight store.

Together, the light and the software provide a visual confidence monitor to instructors and students on the state of a capture device while recording. The Device Monitor software also allows users to pre-configure logins and section selections so that instructors can quickly initiate an ad hoc recording without needing to log into the device and use the device interface when used with the Delcom light.

You can download the Device Monitor software from the Echo360 Downloads page (Settings icon > Downloads) if you are an Echo360 Administrator.

VERY IMPORTANT!! The Device Monitor can be used in one of two modes. Either using the standard, Echo360 Device Monitor software or using the service-level Echo360 Device Service.
If using the standard, Echo360 Device Monitor the PC must be on and a user must be logged in for the software to work. While it does run in the background, it does not run as a service.
The Echo360 Device Service must be used instead in order for the device monitor to run as a service. See Using the Device Monitor Software as a Service below for additional information.

Using the Delcom light with the POD or PRO appliance

As stated above, the device monitor software is the product that controls communication between the light and the capture appliance. When using a light through a PC where the device monitor software is installed, the available functionality as described in these help topics is the same regardless of the type of capture appliance being controlled.

In fact, when using the light with an SCHD, the light MUST be plugged into a PC with the software installed; you cannot plug the device directly into an SCHD.

You can, however, plug a light directly into an Echo360 PRO or an Echo360 POD device, and it will provide capture status monitoring as well as basic capture control if used with the Delcom light. But when bypassing the software, there are limitations to the functionality available.

If your light is plugged directly into a USB port of an Echo360 PRO or Echo360 POD device:

  • The light color/flash indicators for capture status use the default settings which are (any customization done via the software do not apply):
    • green = idle
    • yellow = preroll
    • red = capturing
    • flashing red = error
    • flashing yellow = paused
    • flashing green = stopping

If using a Delcom light, which supports capture controls:

  • The light can only be used to pause or resume a running capture.
  • You cannot stop a capture in progress and you cannot initiate an ad hoc capture. These tasks can be done via the front panel of the PRO or the touchscreen of the POD.

Once again, if you need full functional control of captures via the Delcom light, plug the light into a PC and install the device monitor software.

Using the Device Monitor Software as a Service

The Echo360 Device Service is a service-level version of the Device Monitor software that does not require a user to be logged into the podium PC. Again, as stated above, the device monitor service is the product that controls communication between the light and the capture appliance. When using a light through a PC where the device service is installed, the available functionality as described in these help topics is the same regardless of the type of capture appliance being controlled.

You can download the Device Service from the Echo360 Downloads page (Settings icon > Downloads) if you are an Echo360 Administrator.

When using the Echo360 Device Service:

  • You cannot initiate an ad hoc capture with the Delcom light as there is no associated user information.
  • The Device Service is supported on Windows 10 only.
  • The Echo360 Device Service and the Echo360 Device Monitor software cannot both be installed for use on one PC. Instead, install the version that best suits your needs.
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