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Device Monitor Overview - Administrators
Last Updated: Jul 23, 2018 12:16PM EDT

This article applies to:  Echo360 Admins

If using the Delcom light with the Echo360 POD or Echo360 PRO appliance, see the section below for additional information.

If using the Echo360 Device Service, see Using the Device Monitor Software as a Service below for additional information.

In the Echo360-speak, the term Device Monitor refers both to a small light attached to a classroom PC, as well as to the software that makes the light work with our system. The light is also sometimes referred to as a "puck-light".

This light has two functions:

  • The light color/flash pattern indicates the status of a capture currently occurring
  • If configured to do so, the light acts as a button; pressing it can start, stop, pause, or resume a capture.

Strictly speaking, however, the Device Monitor is actually the software. It is a Windows-only application designed to work with the Delcom USB HID Visual Signal Indicator (the formal name of the light). The Device Monitor software provides communication between the light and the capture appliance (SCHD, Echo360 PRO, Echo360 POD or a CCAP installation).

The Delcom USB Visual Signal Indicator is a small light that attaches via USB port to a classroom PC. It is available from Delcom Products, product number 904007-SB.

Together, these products provide a visual confidence monitor to instructors and students on the state of a capture device while recording. The Device Monitor software also allows users to pre-configure logins and section selections so that instructors can quickly initiate an ad hoc recording without needing to log into the device and use the device interface.

You can download the Device Monitor software from the Echo360 Downloads page (Settings icon > Downloads) if you are an Echo360 Administrator.

VERY IMPORTANT!! The Device Monitor can be used in one of two modes. Either using the standard, Echo360 Device Monitor software or using the service-level Echo360 Device Service.
If using the standard, Echo360 Device Monitor the PC must be on and a user must be logged in for the software to work.‚Äč While it does run in the background, it does not run as a service.
The Echo360 Device Service must be used instead in order for the device monitor to run as a service. See Using the Device Monitor Software as a Service below for additional information.

Using the Delcom light with the POD or PRO appliance

As stated above, the device monitor software is the product that controls communication between the light and the capture appliance. When using the Delcom light through a PC where the device monitor software is installed, the available functionality as described in these help topics is the same regardless of the type of capture appliance being controlled.

In fact, when using the light with an SCHD, the light MUST be plugged into a PC with the software installed; you cannot plug the device directly into an SCHD.

You can, however, plug the light directly into an Echo360 PRO or an Echo360 POD device, and it will provide basic capture control as well as capture status monitoring. But when bypassing the software, there are limitations to the functionality available.

If your Delcom light is plugged directly into a USB port of an Echo360 PRO or Echo360 POD device:

  • The light can only be used to pause or resume a running capture.
  • You cannot stop a capture in progress and you cannot initiate an ad hoc capture. These tasks can be done via the front panel of the PRO or the touchscreen of the POD.
  • The light color/flash indicators for capture status use the default settings which are (any customization done via the software do not apply):
    • green = idle
    • yellow = preroll
    • red = capturing
    • flashing red = error
    • flashing yellow = paused
    • flashing green = stopping

Once again, if you need full functional control of captures via the Delcom light, plug the light into a PC and install the device monitor software.

Using the Device Monitor Software as a Service

The Echo360 Device Service is a service-level version of the Device Monitor software that does not require a user to be logged into the podium PC. Again, as stated above, the device monitor service is the product that controls communication between the light and the capture appliance. When using the Delcom light through a PC where the device service is installed, the available functionality as described in these help topics is the same regardless of the type of capture appliance being controlled.

You can download the Device Service from the Echo360 Downloads page (Settings icon > Downloads) if you are an Echo360 Administrator.

When using the Echo360 Device Service:

  • You cannot initiate an ad hoc capture as there is no associated user information.
  • The Device Service is supported on Windows 10 only.
  • The Echo360 Device Service and the Echo360 Device Monitor software cannot both be installed for use on one PC. Instead, install the version that best suits your needs.
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