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Personal Capture Specifications
Last Updated: Apr 23, 2019 05:38PM EDT

This article applies to:  Echo360 Instructors

End of Support for Personal Capture
August 30th, 2019: The download links for PCAP will be removed from the platform. This is also the end of support date for these applications in Europe, Middle East, and Africa (EMEA). While the applications will likely continue to work for the rest of the year, there will be no support available. Clients in the EMEA region should plan a full transition to Universal Capture before this time. Clients in other regions can continue to use existing PCAP installations but will no longer have the ability to download it.
January 15th, 2020: This date marks both the end of life and the end of support for these applications globally. As of this date, PCAP will cease to work with the Echo360 platform due to enhancements in the capture pipeline that will only work with Universal Capture. It is of utmost importance that all Echo360 clients complete their transition to Universal Capture by this time.

Personal Capture (PCAP) is a downloadable, stand-alone application, for either Windows or Mac, that allows you to create captures using your personal computer, then publish them to one or more courses.

Please refer to the following topics as appropriate for further information and instructions

System requirements for Personal Capture for Windows

Personal Capture for Windows is not supported for use on Virtual Machines or when using Boot Camp on a Mac.
Personal Capture for Windows is not supported for use on netbooks or on "hybrid" laptop (laptop/tablet) computers.

Operating System

  • Windows 7, Windows 8.1, or Windows 10 operating system
    NOTE: Live streaming only works with CCAP on Windows 8.1 or Windows 10
    In addition, Windows 10 is strongly recommended due to improvements and optimizations in core media libraries.
  • Windows .NET 4.6.1 (required - you will be prompted to install it if not present)

Basic Requirements

  • 4+ GB RAM
  • 100 megabit network interface required for capture upload and live captures
    A more robust network connection is recommended whenever possible
  • 20 GB free hard drive space for installation
  • Additional 50 GB free hard drive space for content storage
    Up to 100 GB free hard drive space recommended for local content storage
  • Internal audio device or USB port for audio capture (audio is required)

Processor Requirements

  • At least 2 physical cores (or at least 4 virtual cores)
    In general, the more cores a processor has, the more things it can do at once. This helps improve performance across everything you do and allows multiple programs to run at the same time, ensuring your computer stays responsive. For example, a quad-core processor would perform better (utilize fewer CPU resources) during a Live Capture at High Quality than a dual-core processor would.
  • Intel i5 (3rd generation) or equivalent for:
    • Single channel captures (A, A/D or A/V captures, see Capture Options below)
    • Standard quality captures
  • Intel i7 (3rd generation) or equivalent for:
    • Dual channel captures (A/V/V or A/D/V captures, see Capture Options below)
    • High or Highest quality captures

What is an "equivalent" processor?
An equivalent processor may be either an AMD (or alternative brand) processor or a newer generation Intel processor with similar processing capabilities. For example, a 5th or 6th generation Intel i3 processor may have the same (or better) processing capabilities as the 3rd generation Intel i5.

NOTE: Capturing CPU or memory-intensive applications such as CAD or 3D modeling software may require a more capable computer.

System requirements for Personal Capture for Mac

The following are the minimum specifications for a Personal Capture for Mac device:

  • Mac OS X 10.10 - Mac OS X 10.12

    MacOS 10.13 - High Sierra and above are not officially supported. PCAP for Mac is known to have issues with the capture preview for users who have upgraded beyond Sierra (10.12). While the preview appears to jump around between frames, the completed capture is fine.
    With the End of Support for PCAP announced, we will be replacing our current Mac PCAP application with our new Universal Capture application. After investigating this Mac PCAP preview issue, we determined that the solution for the existing Mac PCAP application requires a high amount of development resources and we would need to divert those resources from our new Universal Capture application. As such, we have decided not to fix the preview issue in the current application to provide official support beyond Sierra.

  • QuickTime 7.5.5 or later (installed with OS X, but you may need to update to the latest version)
  • Intel Single Core 1.8 GHz processor (or equivalent) for A/V or A/D
  • Intel Dual Core1.8 GHz processor (or equivalent) for A/D/V or A/V/V
  • 2 GB RAM
  • 10/100 network interface
  • 20 GB free hard drive space for installation
  • Additional 50 GB free hard drive space for content storage
  • Internal audio device or USB port for audio capture (audio is required)

If you are planning to run PCAP Mac on MacOS Sierra (10.12) please note the following:

  • Command line (terminal) installation of PCAP is not supported on Sierra.
  • If you are using iCloud syncing for your files, you must disable Desktop and Documents folders in your sync selections (because this is where the PCAP Recordings folder is located and those must be retained locally).
  • See this article for additional information:
  • You may need to manually enable the use of Flash in Safari 10.0 on Sierra. See this article for instructions:

NOTE about Upgrading the MacOS: PCAP is supported on OS X 10.10 through 10.12, however upgrading the Mac OS may cause corruption in an existing PCAP installation. Captures will work fine but publishing the capture will get stuck in the "Transcode Pending" state. If possible, upgrade the OS before installing PCAP Mac. If that is not possible and you encounter this problem, save any un-published captures, then uninstall and reinstall Personal Capture.

Capture inputs

Audio MUST be configured. You can use the built-in soundcard input, a 1/8" line-in/mic-in connection, or a USB-attached audio device (including a microphone on an attached video camera (if there is one). Audio levels should be configured on the input to be as high as possible without reaching maximum levels during peaks, which can cause audible distortion during recording.
Display is captured from the local VGA screen buffer and requires no external connection or configuration.
Video can be captured using the built-in web-camera on the computer, or via one or more USB-attached video cameras.

NOTE: If possible, for externally-attached devices, install only the necessary drivers for the device. Do not install the accompanying application software, as these programs can sometimes interfere with PCAP.

Capture options

Personal Capture supports the following input combinations:

  • Audio (A)
  • Audio/Video (A/V)
  • Audio/Display (A/D)
  • Audio/Display/Video (A/D/V)
  • Audio/Video/Video (A/V/V)

BEST PRACTICE: A/D/V and A/V/V recordings can be processor-intensive. Do test captures to be sure your computer and input devices can capture the quality necessary. You may also want to review the published captures from the Classroom side, to be sure the output quality also meets your standards.

Capture products

Personal Capture can generate the following output:

  • Classroom Player presentation, including audio and up to two visual inputs (any combination of display/video)
  • Downloadable mp3 audio-only file
  • Downloadable SD mp4 file, including audio, display, and/or video
  • Downloadable HD mp4 file, including audio, display, and/or video
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