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Personal Capture - Overview
Last Updated: Mar 28, 2019 10:05AM EDT

This article applies to:  Echo360 Instructors

End of Support for Personal Capture
August 30th, 2019: The download links for PCAP will be removed from the platform. This is also the end of support date for these applications in Europe, Middle East, and Africa (EMEA). While the applications will likely continue to work for the rest of the year, there will be no support available. Clients in the EMEA region should plan a full transition to Universal Capture before this time. Clients in other regions can continue to use existing PCAP installations but will no longer have the ability to download it.
January 15th, 2020: This date marks both the end of life and the end of support for these applications globally. As of this date, PCAP will cease to work with the Echo360 platform due to enhancements in the capture pipeline that will only work with Universal Capture. It is of utmost importance that all Echo360 clients complete their transition to Universal Capture by this time.

Echo360 Personal Capture (PCAP) is a stand-alone application that runs on either Windows or Mac and allows you to create recordings to supplement your in-class materials.

Our goal is to keep the application simple and clean. Creating recordings is as simple as selecting the inputs and clicking Record. You can edit the recording if you want, then publish the recording to a class. YOU select which recordings are published, meaning you can create as many recordings as you want, select the best one for class, and delete the rest.

Once published, the recording is available to students, or you can configure availability on a schedule if you prefer.

Please refer to the following topics as appropriate for further information and instructions:

IMPORTANT: If you access Echo360 through a learning management system (LMS) such as Canvas or Blackboard or Moodle, you must establish a direct login to Echo360 to publish PCAP recordings. See Creating or Changing Your Echo360 Password.
If your institution uses single sign-on authentication and you log into an institution portal to access Echo360, PCAP will walk you through the login process via your default browser, requesting your institution login credentials.

Network considerations

A network or internet connection is NOT necessary to use Personal Capture to record or edit a capture. You will, however, need connectivity to upload and publish any captures to Echo360.

When you select to publish a recording, you are asked for your Echo360 login credentials. Once provided, these tell Personal Capture who you are and what courses you can select to receive the published capture. In addition, all uploaded personal captures appear in your LIBRARY page, for future use or sharing with other classes or individuals.

Error logs and recording file locations

If you encounter problems using Personal Capture, you (or your System Administrator) may find it useful to inspect the logs. The log files retain information about the product actions, including errors, which can be helpful when debugging malfunctions or when working directly with Echo360 Technical Support.

Unless you changed the location during installation, the default locations for the logs are:

  • Windows: C:\ProgramData\Echo360\Personal Capture\logs
  • MacOS: ~/Library/Logs/Echo360/Personal Capture/logs

The logs are kept separate from the actual recording media. If you require direct access to the recorded media files, they can be found at:

  • Windows: C:\Users\{username}\AppData\Local\Echo360\Personal Capture\recordings
  • MacOS:
    • Recordings: /System/Users/{user}/Documents/Echo360/Personal Capture/recordings
    • Backgrounder binaries and input/output folders: /System/Users/Shared/echo360
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